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GetYourGuide VS Zendesk

Compare GetYourGuide VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GetYourGuide logo GetYourGuide

Get tickets to the most popular attractions while travelling

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • GetYourGuide Landing page
    Landing page //
    2022-10-30
  • Zendesk Landing page
    Landing page //
    2024-05-06

GetYourGuide videos

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Greek mythology explained with guide, Aristotle | GetYourGuide

Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to GetYourGuide and Zendesk)

GetYourGuide

Zendesk

Travel
100 100%
Travel
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Bookings
100 100%
Online Bookings
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using GetYourGuide and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetYourGuide and Zendesk

GetYourGuide Reviews

The 9 Best Travel Itinerary Apps for Booking Activites, Tours, and More
This app gives you access to the best guided tours and must-see attractions while skipping the lines. Since GetYourGuide's headquarters are found in Germany, you can mainly count on it for things to do, attractions, and tours in Europe. That's not to say that it doesn't offer anything beyond Europe: Try booking desert safaris in Dubai, cruises and water tours in Santorini,...
Source: www.esquiremag.ph

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, GetYourGuide should be more popular than Zendesk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetYourGuide mentions (13)

  • Booking Tours & Quick Itinerary Review
    I'm mostly looking at getyourguide.com:. Source: 5 months ago
  • Naxos to Mykonos and Delos Day Trip
    We want to do a day trip from Naxos to Mykonos and Delos. But when I looked at getyourguide.com or viator.com, all the day trips on the dates that we wanted had already been booked. Also, from what I read, these sites do not really offer tours, it is basically boat tickets to go to these islands. Source: 7 months ago
  • How to book lunch for three adults at Burj Khalifa's top floor?
    Currently, booking has to be made at getyourguide.com, but I wonder if it's legit. Would someone be able to help? Source: 12 months ago
  • Show me around town
    Getyourguide.com is a decent aggregation site with lots of different tour companies, and I see several history-based tours available. Source: 12 months ago
  • Louvre and Eiffel Tower Already Booked Out - Advice?
    Have you tried getyourguide.com? They often offer "skip the line" tickets. They cost a little more but maybe you're lucky. Source: about 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing GetYourGuide and Zendesk, you can also consider the following products

Viator - Tours, things to do, sightseeing tours, day trips and more from Viator.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Klook - Discover & book amazing experiences at exclusive prices

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Airbnb Experiences - Airbnb expands beyond rentals — now hosting Experiences

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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