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Sirena.app VS UseResponse

Compare Sirena.app VS UseResponse and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Sirena.app logo Sirena.app

Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Sirena.app Landing page
    Landing page //
    2023-03-18

Enable every team member to view and respond to all messages through a centralized WhatsApp account. Transform your customer service and sales processes in the messaging era.

Sirena allows your organization to respond to WhatsApp through a shared team inbox. No more messaging through personal accounts. Integrate WhatsApp and Facebook Messenger.

  • UseResponse Landing page
    Landing page //
    2023-10-10

Sirena.app

Website
web.sirena.app
Pricing URL
Official Sirena.app Pricing
$ Details
paid Free Trial $99.0 / Monthly (Teams connected to 1 WhatsApp Line Includes 3 Users.)
Platforms
Browser Android iOS Windows Web Mac OSX Google Chrome
Release Date
2016 July
Edit details

UseResponse

Website
useresponse.com
Pricing URL
Official UseResponse Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Sirena.app videos

+ Add

Sirena connects all of your agents into one line of WhatsApp

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Sirena.app and UseResponse)

Sirena.app

UseResponse

Customer Support
12 12%
Customer Support
88% 88
Customer Feedback
0 0%
Customer Feedback
100% 100
CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sirena.app and UseResponse

Sirena.app Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Sirena.app and UseResponse, you can also consider the following products

Callbell - Callbell is a software as a service platform for customer communication via Direct Messaging Apps

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Respond.io - Turn Every Conversation into Business Results

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WATI - No-code chatbot builder for WhatsApp Business

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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