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GetSatisfaction VS Satmetrix

Compare GetSatisfaction VS Satmetrix and see what are their differences

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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Satmetrix logo Satmetrix

Satmetrix provides cloud-based customer experience management software for companies of all sizes.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • Satmetrix Landing page
    Landing page //
    2023-06-27

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Satmetrix videos

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Category Popularity

0-100% (relative to GetSatisfaction and Satmetrix)

GetSatisfaction

Satmetrix

Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Feedback
79 79%
Customer Feedback
21% 21
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Satmetrix

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

Satmetrix Reviews

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What are some alternatives?

When comparing GetSatisfaction and Satmetrix, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smg360 - Smg360 is a customer experience management software that improves the customer experience.

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