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GetSatisfaction VS Product Pains

Compare GetSatisfaction VS Product Pains and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Product Pains logo Product Pains

Giving users a louder voice to help teams build better products.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
Not present

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Product Pains videos

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Category Popularity

0-100% (relative to GetSatisfaction and Product Pains)

GetSatisfaction

Product Pains

Help Desk
89 89%
Help Desk
11% 11
Customer Feedback
86 86%
Customer Feedback
14% 14
Customer Support
100 100%
Customer Support
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Product Pains

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

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What are some alternatives?

When comparing GetSatisfaction and Product Pains, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

idea.informer - Idea Informer is a idea forum similar to uservoice or getsatisfaction.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HunchBuzz - Idea/Innovation Management software for Companies, Government, Education, NGO's.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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