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Product Pains VS UseResponse

Compare Product Pains VS UseResponse and see what are their differences

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Product Pains logo Product Pains

Giving users a louder voice to help teams build better products.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Not present
  • UseResponse Landing page
    Landing page //
    2023-10-10

Product Pains videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Product Pains and UseResponse)

Product Pains

UseResponse

Customer Feedback
5 5%
Customer Feedback
95% 95
Help Desk
5 5%
Help Desk
95% 95
User Feedback
8 8%
User Feedback
92% 92
Customer Support
0 0%
Customer Support
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Product Pains and UseResponse

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Product Pains and UseResponse, you can also consider the following products

idea.informer - Idea Informer is a idea forum similar to uservoice or getsatisfaction.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

HunchBuzz - Idea/Innovation Management software for Companies, Government, Education, NGO's.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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