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GetSatisfaction VS OTRS Business Solution

Compare GetSatisfaction VS OTRS Business Solution and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26

GetSatisfaction videos

+ Add

Getsatisfaction - Pivotal Tracker

OTRS Business Solution videos

+ Add

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

Category Popularity

0-100% (relative to GetSatisfaction and OTRS Business Solution)

GetSatisfaction

OTRS Business Solution

Help Desk
84 84%
Help Desk
16% 16
Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Service
0 0%
Customer Service
100% 100
Customer Support
85 85%
Customer Support
15% 15

User comments

Share your experience with using GetSatisfaction and OTRS Business Solution. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and OTRS Business Solution

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

OTRS Business Solution Reviews

We have no reviews of OTRS Business Solution yet.
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Social recommendations and mentions

Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetSatisfaction mentions (0)

We have not tracked any mentions of GetSatisfaction yet. Tracking of GetSatisfaction recommendations started around Mar 2021.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

What are some alternatives?

When comparing GetSatisfaction and OTRS Business Solution, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

EcholoN - Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

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