Software Alternatives, Accelerators & Startups

YOCC VS Genesys Cloud

Compare YOCC VS Genesys Cloud and see what are their differences

YOCC logo YOCC

Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • YOCC Landing page
    Landing page //
    2019-10-29
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

YOCC videos

YOCC Explainer

More videos:

  • Review - YOCC - Single Number for Multiple Operation
  • Review - Mannequin Falcon YOCC 1/2017

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to YOCC and Genesys Cloud)
Desktop Automation
100 100%
0% 0
Communication
0 0%
100% 100
Call Center Scripting Software
Enterprise Communication
0 0%
100% 100

User comments

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What are some alternatives?

When comparing YOCC and Genesys Cloud, you can also consider the following products

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.