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Genesys PureConnect VS Genesys

Compare Genesys PureConnect VS Genesys and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Genesys Landing page
    Landing page //
    2023-09-13

Genesys PureConnect videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Genesys PureConnect and Genesys)

Genesys PureConnect

Genesys

Communication
73 73%
Communication
27% 27
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
75 75%
Enterprise Communication
25% 25
Call Center Software
63 63%
Call Center Software
37% 37

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureConnect and Genesys

Genesys PureConnect Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Genesys PureConnect and Genesys, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys Engage - Contact Center Operations

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