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Genesys VS Genesys Engage

Compare Genesys VS Genesys Engage and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Genesys Engage logo Genesys Engage

Contact Center Operations
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Genesys and Genesys Engage)

Genesys

Genesys Engage

Communication
44 44%
Communication
56% 56
Enterprise Communication
40 40%
Enterprise Communication
60% 60
Customer Support
0 0%
Customer Support
100% 100
Call Center Software
54 54%
Call Center Software
46% 46

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Genesys Engage

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Genesys Engage Reviews

We have no reviews of Genesys Engage yet.
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What are some alternatives?

When comparing Genesys and Genesys Engage, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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