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Genesys PureConnect VS Ameyo

Compare Genesys PureConnect VS Ameyo and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Ameyo logo Ameyo

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Ameyo Landing page
    Landing page //
    2023-08-22

Ameyo is scalable and flexible complete omnichannel contact center suite with various deployment models such as on-premise, cloud or hybrid. It allows the user to easily design their business workflows according to their business requirements. Additionally, with powerful integrations for all major third-party systems and CRMs along with highly intelligent dialer functionality, it is the preferred choice for all major business with sustained growth as their goal.

Genesys PureConnect videos

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Ameyo videos

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Ameyo Contact Center Features

Category Popularity

0-100% (relative to Genesys PureConnect and Ameyo)

Genesys PureConnect

Ameyo

Communication
69 69%
Communication
31% 31
Customer Support
100 100%
Customer Support
0% 0
Call Center Software
50 50%
Call Center Software
50% 50
Enterprise Communication
75 75%
Enterprise Communication
25% 25

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What are some alternatives?

When comparing Genesys PureConnect and Ameyo, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys Engage - Contact Center Operations

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