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Genesys PureConnect VS CallScaler

Compare Genesys PureConnect VS CallScaler and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallScaler logo CallScaler

At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • CallScaler Landing page
    Landing page //
    2023-05-09

Genesys PureConnect videos

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CallScaler videos

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CallScaler Demo

More videos:

  • Review - CallScaler Introduction Video

Category Popularity

0-100% (relative to Genesys PureConnect and CallScaler)

Genesys PureConnect

CallScaler

Communication
97 97%
Communication
3% 3
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Customer Support
100 100%
Customer Support
0% 0
Call Center Software
87 87%
Call Center Software
13% 13

User comments

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What are some alternatives?

When comparing Genesys PureConnect and CallScaler, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Pointel DCCM - DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

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