Software Alternatives & Reviews

CallScaler VS Genesys Cloud

Compare CallScaler VS Genesys Cloud and see what are their differences

CallScaler logo CallScaler

At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • CallScaler Landing page
    Landing page //
    2023-05-09
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

CallScaler videos

CallScaler Demo

More videos:

  • Review - CallScaler Introduction Video

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to CallScaler and Genesys Cloud)
Call Tracking And Analytics
Communication
3 3%
97% 97
Call Center Software
14 14%
86% 86
Customer Support
0 0%
100% 100

User comments

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What are some alternatives?

When comparing CallScaler and Genesys Cloud, you can also consider the following products

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pointel DCCM - DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.