Software Alternatives & Reviews
Register | Login

Genesys PureCloud VS Freshdesk Contact Center

Compare Genesys PureCloud VS Freshdesk Contact Center and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25
  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

Genesys PureCloud videos

+ Add

Genesys PureCloud User Training

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Genesys PureCloud and Freshdesk Contact Center)

Genesys PureCloud

Freshdesk Contact Center

Customer Support
100 100%
Customer Support
0% 0
Communication
47 47%
Communication
53% 53
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
43 43%
Enterprise Communication
57% 57

User comments

Share your experience with using Genesys PureCloud and Freshdesk Contact Center. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Genesys PureCloud and Freshdesk Contact Center, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Convoso - Call center solution to covert leads faster

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

Loading...