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Genesys Engage VS MiCloud Connect

Compare Genesys Engage VS MiCloud Connect and see what are their differences

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The platform for exceptional customer service at scale. featured
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Genesys Engage logo Genesys Engage

Contact Center Operations

MiCloud Connect logo MiCloud Connect

Secure and flexible cloud phone services and unified communications.
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • MiCloud Connect Landing page
    Landing page //
    2019-10-12

Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

MiCloud Connect videos

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Why MiCloud Connect?

More videos:

  • Review - Mitel 6910 IP Phone on MiCloud Connect: Overview
  • Review - Mitel 6920 IP Phone on MiCloud Connect: Overview

Category Popularity

0-100% (relative to Genesys Engage and MiCloud Connect)

Genesys Engage

MiCloud Connect

Communication
60 60%
Communication
40% 40
Enterprise Communication
51 51%
Enterprise Communication
49% 49
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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What are some alternatives?

When comparing Genesys Engage and MiCloud Connect, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

3CX - Hosted PBX with CRM integration and mobile apps

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