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Genesys Engage VS Avaya Aura

Compare Genesys Engage VS Avaya Aura and see what are their differences

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Genesys Engage logo Genesys Engage

Contact Center Operations

Avaya Aura logo Avaya Aura

Avaya Aura is an enterprise collaboration software.
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • Avaya Aura Landing page
    Landing page //
    2023-07-30

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Avaya Aura videos

+ Add

A Deep Dive into Avaya Aura Architecture

More videos:

  • Review - Avaya Aura® Contact Center and Contact Center Select 7 0 Knowledge Transfer Part 1
  • Review - Avaya Aura SIP Trunking Training

Category Popularity

0-100% (relative to Genesys Engage and Avaya Aura)

Genesys Engage

Avaya Aura

Communication
73 73%
Communication
27% 27
Customer Support
72 72%
Customer Support
28% 28
Enterprise Communication
72 72%
Enterprise Communication
28% 28
Call Center Software
75 75%
Call Center Software
25% 25

User comments

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What are some alternatives?

When comparing Genesys Engage and Avaya Aura, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

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