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Genesys Cloud VS Call Handling

Compare Genesys Cloud VS Call Handling and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Call Handling logo Call Handling

Specialised cloud contact centre services for retail, charities, public bodies & construction. Boost CX & increase efficiency with our call centre software.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Call Handling videos

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Category Popularity

0-100% (relative to Genesys Cloud and Call Handling)

Genesys Cloud

Call Handling

Communication
97 97%
Communication
3% 3
Enterprise Communication
95 95%
Enterprise Communication
5% 5
Customer Support
100 100%
Customer Support
0% 0
Cloud Business Telephony
0 0%
Cloud Business Telephony
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Call Handling

Genesys Cloud Reviews

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Call Handling Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Call Handling is a provider of solutions for multi-channel, cloud contact centre operations. Established in 1999, the company has solutions for call centre management, PCI compliant card payment processing, and lone worker support.
Source: www.dayonetech.com

What are some alternatives?

When comparing Genesys Cloud and Call Handling, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

C3 - Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aculab - Aculab Cloud presents a way of creating automated telephony applications by handling all the...

Genesys Engage - Contact Center Operations

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