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Call Handling VS NICE inContact

Compare Call Handling VS NICE inContact and see what are their differences

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Call Handling logo Call Handling

Specialised cloud contact centre services for retail, charities, public bodies & construction. Boost CX & increase efficiency with our call centre software.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
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  • NICE inContact Landing page
    Landing page //
    2023-10-04

Call Handling videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Call Handling and NICE inContact)

Call Handling

NICE inContact

Enterprise Communication
5 5%
Enterprise Communication
95% 95
Communication
3 3%
Communication
97% 97
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Call Handling and NICE inContact

Call Handling Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Call Handling is a provider of solutions for multi-channel, cloud contact centre operations. Established in 1999, the company has solutions for call centre management, PCI compliant card payment processing, and lone worker support.
Source: www.dayonetech.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Call Handling and NICE inContact, you can also consider the following products

C3 - Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aculab - Aculab Cloud presents a way of creating automated telephony applications by handling all the...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

VoIPstudio - VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.

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