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Genesys Cloud VS C3

Compare Genesys Cloud VS C3 and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

C3 logo C3

Give your business a competitive edge with C3’s communication platforms: Cloud, IVR, Virtual Contact Centre Solutions, PCI DSS Compliant Systems & more…
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • C3 Landing page
    Landing page //
    2022-12-03

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

C3 videos

+ Add

Citroen C3 2018 in-depth review | Mat Watson Reviews

More videos:

  • Review - Citroen C3 - Should You Buy One in 2022?
  • Review - Citroen C3: Citroen's stylish supermini

Category Popularity

0-100% (relative to Genesys Cloud and C3)

Genesys Cloud

C3

Communication
93 93%
Communication
7% 7
Enterprise Communication
93 93%
Enterprise Communication
7% 7
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and C3

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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C3 Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
C3 are telecommunication specialists offering solutions for IVR, virtual contact centres, cloud operations and more. Their scalable and secure, multichannel solutions cater for a wide range of needs, including:
Source: www.dayonetech.com

What are some alternatives?

When comparing Genesys Cloud and C3, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

GSC - With GSC, you can pick from any of 14 worldwide datacenters to host your own free voice server.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Vivox - Vivox is called to be one of the leading chatting platforms for online gamers.

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