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Genesys Cloud VS Aculab

Compare Genesys Cloud VS Aculab and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aculab logo Aculab

Aculab Cloud presents a way of creating automated telephony applications by handling all the...
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Aculab Landing page
    Landing page //
    2023-01-13

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Aculab videos

Aculab Cloud - How it works + simple application

More videos:

  • Review - Aculab Cloud Simple Application Presentation.mov

Category Popularity

0-100% (relative to Genesys Cloud and Aculab)
Communication
95 95%
5% 5
Enterprise Communication
100 100%
0% 0
Messaging
0 0%
100% 100
Customer Support
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Aculab

Genesys Cloud Reviews

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Aculab Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Aculab offers a range of telephony hardware and software solutions, including apps for inbound and outbound calls, SMS and more, without the need for specialist telecoms equipment. The company also offers voice biometrics with their innovative VoiceSentry speaker verification and authentication software.

What are some alternatives?

When comparing Genesys Cloud and Aculab, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

OpenTok - Build a custom video experience using our robust APIs, or add plug-and-play video to your website in minutes using Video Chat Embeds. Start Building for FreeTalk to SalesTalk to Sales .

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Twilio - Brings voice and messaging to your web and mobile applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Vidyo.io - Our hosted video chat API makes it simple for devs to embed beautiful multiparty video into apps on any device. Learn more here: https://t.co/4b5EbRg0SG