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Genesys Cloud VS Alcatel-Lucent Call Center Office

Compare Genesys Cloud VS Alcatel-Lucent Call Center Office and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Alcatel-Lucent Call Center Office logo Alcatel-Lucent Call Center Office

A scalable and reliable contact center solution for up to 5,000 agents.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Alcatel-Lucent Call Center Office Landing page
    Landing page //
    2023-01-25

Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Alcatel-Lucent Call Center Office videos

No Alcatel-Lucent Call Center Office videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys Cloud and Alcatel-Lucent Call Center Office)

Genesys Cloud

Alcatel-Lucent Call Center Office

Communication
96 96%
Communication
4% 4
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
85 85%
Call Center Software
15% 15
Customer Support
97 97%
Customer Support
3% 3

User comments

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What are some alternatives?

When comparing Genesys Cloud and Alcatel-Lucent Call Center Office, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Cisco Unified Contact Center - The Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, and multichannel contact management over an IP infrastructure.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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