Software Alternatives, Accelerators & Startups
Register | Login

Geekersoft Optical Character Recognition VS LiveAgent

Compare Geekersoft Optical Character Recognition VS LiveAgent and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Geekersoft Optical Character Recognition logo Geekersoft Optical Character Recognition

Free conversion of scanned PDF or pictures into editable Word, Excel, PPT and TXT documents.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Geekersoft Optical Character Recognition Landing page
    Landing page //
    2022-08-23

Core feature highlights:

  1. The text recognition accuracy is high. Using high-precision text recognition engine, the accuracy of taking pictures and characters is industry-leading. It can recognize English, Simplified Chinese, German, French and other languages.
  2. Cloud text recognition. The cloud OCR recognition engine is adopted, and the recognition speed is fast; in addition, the image upload is encrypted, so there is no need to worry about privacy.
  3. Efficient and fast processing. It can scan pictures, recognize text, and generate PDF, which greatly improves efficiency.
  4. Support to retain the source document format after recognition, which is consistent with the completion before recognition.
  5. Free to use.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Geekersoft Optical Character Recognition

Website
geekersoft.com
Pricing URL
-
$ Details
free
Platforms
Web Windows Browser Android iOS Google Chrome Mac OSX Firefox Linux Safari iPhone
Release Date
2022 May
Edit details

LiveAgent

Website
liveagent.com
Pricing URL
Official LiveAgent Pricing
$ Details
freemium $9.0 / Monthly (Small)
Platforms
Browser Android iOS
Release Date
2004 June
Edit details

Geekersoft Optical Character Recognition features and specs

  • Precise: High text recognition accuracy
  • Free to use: Yes
  • Free plan: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Geekersoft Optical Character Recognition videos

No Geekersoft Optical Character Recognition videos yet. You could help us improve this page by suggesting one.

+ Add video

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Geekersoft Optical Character Recognition and LiveAgent)

Geekersoft Optical Character Recognition

LiveAgent

PDF Tools
100 100%
PDF Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
OCR
100 100%
OCR
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Geekersoft Optical Character Recognition and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Geekersoft Optical Character Recognition and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Geekersoft Optical Character Recognition and LiveAgent

Geekersoft Optical Character Recognition Reviews

How To Convert JPG to Word Online？Convert JPG to Word Online for Free.
We summarized five best JPG to Word online converters that can be used to convert JPG files to Word format files. If you need to ensure the best results, we strongly recommend Geekersoft OCR to convert JPG files to editable Word for free. And its optical character recognition function can convert JPG into editable Word with better conversion effect.
Source: www.geekersoft.com
What is the best way to extract text from image?
Word recognition technology starts with simplicity. The Geekersoft online OCR is an easy-to-use web-based software that supports multiple high-accuracy image formats.
Source: www.geekersoft.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Source: biz30.timedoctor.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...
Source: financesonline.com

What are some alternatives?

When comparing Geekersoft Optical Character Recognition and LiveAgent, you can also consider the following products

Geekersoft PDF Editor - Professional and comprehensive PDF conversion editing processing software, in addition to supporting PD editing and conversion, also supports a variety of PDF merge/split/signature operations, which can meet our daily work and life various PDF editi…

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Geekersoft PDF to Word - Free convert PDFs to Word documents online, fast and good quality.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qoppa PDF Studio - Create, Review and Edit PDF Documents on Windows, Mac, and Linux.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Loading...