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Geckoboard VS Zendesk

Compare Geckoboard VS Zendesk and see what are their differences

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Geckoboard logo Geckoboard

Get to know Geckoboard: Instant access to your most important metrics displayed on a real-time dashboard.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Geckoboard Landing page
    Landing page //
    2023-10-15

  www.geckoboard.comSoftware by Geckoboard

  • Zendesk Landing page
    Landing page //
    2022-03-08

Geckoboard videos

+ Add

Spreadsheet dashboards with Geckoboard - how to get key metrics seen

More videos:

  • Review - Geckoboard Data Dashboard: Product Spotlight

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Geckoboard and Zendesk)

Geckoboard

Zendesk

Data Dashboard
100 100%
Data Dashboard
0% 0
Customer Support
0 0%
Customer Support
100% 100
Business Intelligence
100 100%
Business Intelligence
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Geckoboard and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Geckoboard and Zendesk

Geckoboard Reviews

11 Metabase Alternatives
Geckoboard is a great service that is used to build featured dashboards with the help of eighty different integrations that is a very useful method to connect your data with this application. By using this platform, you will be able to create real-time dashboards with easy-to-use and simple steps that are available for even first-time users. This application is trusted by...
Source: www.justalternativeto.com
Top 10 Visual Analytics Provider For 2021
A UK-based firm, Geckoboard specialises in what it calls TV dashboarding. The company creates dashboards that are more customisable to TV or bigger screens and can help companies define goals and monitor performances through KPIs that can change real-time. The platform connects to more than 60 data sources across horizontals like finance, marketing project management, social...
Source: analyticsindiamag.com
27 dashboards you can easily display on your office screen with Airtame 2
Sometimes, one dashboard just isn’t enough. That’s why Geckoboards lets you display several different dashboards on the same screen. You can even add your own logo for a customized look and feel that matches your brand.
Source: airtame.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Geckoboard mentions (0)

We have not tracked any mentions of Geckoboard yet. Tracking of Geckoboard recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Geckoboard and Zendesk, you can also consider the following products

Databox - Databox is Business Analytics platform that helps companies deliver insights and analytics anytime and anywhere.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Klipfolio - Klipfolio is an online dashboard platform for building powerful real-time business dashboards for your team or your clients.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Data Studio - Data Studio turns your data into informative reports and dashboards that are easy to read, easy to share, and fully custom. Sign up for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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