Frill VS Dovetail

Frill Reviews

1. Denis Anisimov

   | CTO at Introwise | over 1 year ago
   Easy to embed and customize

   We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

   I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

   One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

   🏁 Competitors: Nolt, Upvoty

   👍 Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
2. Sam Hulick

   | CEO at ReelCrafter | about 2 years ago
   Best one!

   Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

   🏁 Competitors: Canny

Dovetail Reviews

Frill mentions (2)

• How I’m handling Reddit saying it’s not allowed to use user’s own API keys

  What are your thoughts about setting up a frill? It'll make it super easy to see and have everything - all ideas and features with the proper organization, and users will be able to upvote features, see what's up, etc. Maybe put it on the sidebar too. Source: 11 months ago

• Introducing Midnight Alarm, a brand-new iOS app that redefines the way you wake up. Features alarm folders, Critical Alerts support, scheduled alarms, widgets, live activities, weather, calendar integration, and more!

  Right now, the only one that comes to mind is https://frill.co/. I reckon it might be free for what you need and how much you'd use it. But I'll keep noodling on other services that might fit the bill. Source: 12 months ago

Dovetail mentions (14)

• How to store customer interviews

  Most of my friends at Canva and Atlassian swear by Dovetail (dovetail.com) which was pretty much built for this workflow. Source: 5 months ago

• The Best Marketing Research Tools I've Found - A post going for the 2024 AI era

  2 - DoveTail: Qual study tool; really love this one and it has a lot of features. Auto-transcription, sentiment analysis, and customizable data organization to streamline research analysis. Source: 5 months ago

• Interview coding software

  Dovetail. We have played with this for our studies and really like it, it creates video clips out of your time stamps. https://dovetail.com/. Source: 11 months ago

• I tried to describe how you can use a digital whiteboard (e.g., Miro, Mural, FigJam) to tag user interviews. The main advantage is that you can quickly categorize things visually in at least three different ways, which seems useful. Any comments, shared experience, or suggestions?

  Nice way to visualize your research. There is also an app called Dovetail where you can also tag and organize findings. Source: over 1 year ago

• Research Repositories - what are you using?

  Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: almost 2 years ago