Software Alternatives, Accelerators & Startups

Freshsales CRM VS ElasticSearch

Compare Freshsales CRM VS ElasticSearch and see what are their differences

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Freshsales CRM logo Freshsales CRM

A full-fledged CRM for high-velocity sales teams.

ElasticSearch logo ElasticSearch

Elasticsearch is an open source, distributed, RESTful search engine.
  • Freshsales CRM Landing page
    Landing page //
    2024-05-06
  • ElasticSearch Landing page
    Landing page //
    2023-10-10

Freshsales CRM features and specs

  • Ease of Use
    Freshsales CRM has an intuitive and user-friendly interface that allows users to navigate through the system with minimal training.
  • Customization
    Offers extensive customization options for fields, pipelines, and workflows, allowing businesses to tailor the CRM to their specific needs.
  • Integrations
    Seamlessly integrates with a variety of other software and tools, including email, calendar, and marketing automation platforms.
  • Automation
    Provides robust automation features, enabling users to automate repetitive tasks and workflows, which increases efficiency.
  • Communication Tools
    Includes built-in communication tools such as email, phone, and chat, allowing for centralized communication within the CRM.
  • Reporting and Analytics
    Offers powerful reporting and analytics tools that help users make data-driven decisions by providing insights into sales performance and customer interactions.
  • Affordable Pricing
    Provides a range of pricing plans, including a free tier, making it accessible for small and medium-sized businesses.
  • Mobile App
    Features a mobile application that lets users access and manage their CRM data on the go.

ElasticSearch features and specs

  • Scalability
    ElasticSearch is highly scalable, allowing you to handle large volumes of data and distribute indexing and search tasks across multiple nodes.
  • Real-Time Data
    It provides real-time indexing and searching capabilities, making it suitable for applications that require up-to-the-minute data retrieval and analysis.
  • Full-Text Search
    ElasticSearch is well-known for its powerful full-text search capabilities, enabling complex search queries and supporting a wide range of search options.
  • Complex Query Support
    It offers a rich query language allowing for complex and nested searching with filters, aggregations, and more.
  • Distributed Architecture
    ElasticSearch is designed to be distributed by nature, making it resilient to node failures and allowing data and search requests to be distributed across a cluster.
  • Open Source
    ElasticSearch is open-source, offering flexibility and a large community of developers that contribute to its continuous improvement and support.
  • Analytics
    Besides search, it also supports powerful analytics and visualization tools, especially when integrated with Kibana, its visualization dashboard.
  • Integrations
    ElasticSearch can easily integrate with various data sources and frameworks, enhancing its usability across different applications.

Possible disadvantages of ElasticSearch

  • Complexity
    Operating ElasticSearch can be complex, particularly when dealing with large-scale deployments, requiring specialized knowledge and expertise.
  • Resource Intensive
    ElasticSearch can be resource-intensive, requiring significant amounts of RAM and CPU, which can be costly for large-scale operations.
  • Consistency
    As a distributed system, ElasticSearch can sometimes face consistency issues, especially in scenarios involving partitions or network failures.
  • Security
    Though security features are available, they often require additional configurations and are more robust in the paid versions, which can be a concern for open-source users.
  • Cost
    While the core ElasticSearch software is open-source, scaling and additional features (like security, monitoring, and machine learning) are part of the paid Elastic Stack offerings.
  • Learning Curve
    There is a steep learning curve associated with mastering ElasticSearch and its query DSL (Domain Specific Language), which can be a barrier for new users.
  • Maintenance
    Properly maintaining an ElasticSearch cluster requires ongoing management, monitoring, and tuning to ensure optimal performance.
  • Backup and Restore
    Managing backups and restores can be cumbersome and is not as straightforward as in some other databases or data storage solutions.

Analysis of Freshsales CRM

Overall verdict

  • Freshsales CRM is generally well-regarded for its ease of use and comprehensive functionality. It is considered a strong contender in the CRM market, particularly for small to medium-sized businesses looking for an all-in-one solution.

Why this product is good

  • Freshsales CRM is often considered a good choice for businesses due to its intuitive user interface, robust features, and seamless integration with other Freshworks products. It offers automation tools, AI-powered insights, and customization options that help streamline the sales process and increase efficiency.

Recommended for

    Freshsales CRM is recommended for small to medium-sized businesses, sales teams looking for an easy-to-use platform with extensive features, and companies that are already using other products within the Freshworks ecosystem.

Analysis of ElasticSearch

Overall verdict

  • Yes, Elasticsearch is widely regarded as a top-tier solution for search and analytics applications. Its balance of speed, scalability, and adaptability to various data sets and systems makes it a popular choice across industries. However, it can be complex to set up and manage at scale, so some expertise is beneficial.

Why this product is good

  • Elasticsearch, developed by Elastic.co, is considered a powerful and flexible search and analytics engine. It's renowned for its scalability, speed, and support for complex search functionalities. Officially integrated into the Elastic Stack, it offers robust indexing and real-time search capabilities, making it an ideal choice for large-scale data search and analysis. It has a vibrant community and extensive documentation, which add to its appeal. Users appreciate its ability to handle a vast amount of data efficiently and its seamless integration with other tools like Kibana and Logstash.

Recommended for

  • Organizations needing a reliable, scalable search engine for large datasets
  • Developers building applications with complex search queries and analytics
  • Businesses wanting to perform real-time data analysis and visualization
  • Companies looking for a component within a larger log or event data management solution
  • Engineering and IT teams seeking to integrate search capabilities into existing systems

Freshsales CRM videos

Freshsales CRM Tool Review, Pricing, and Features

More videos:

  • Demo - Freshsales CRM Demo
  • Demo - Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes
  • Tutorial - FreshSales CRM Tutorial in 2024: How To Use FreshWorks CRM
  • Review - Freshsales CRM Honest Review - Watch Before Using
  • Demo - Freshsales CRM Demo & Full Overview

ElasticSearch videos

What is Elasticsearch?

More videos:

  • Review - Real world Elasticsearch Compose/Stack File Review
  • Demo - Elastic Search

Category Popularity

0-100% (relative to Freshsales CRM and ElasticSearch)
CRM
100 100%
0% 0
Custom Search Engine
0 0%
100% 100
Sales
100 100%
0% 0
Custom Search
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshsales CRM and ElasticSearch

Freshsales CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
14 Best Copper CRM Alternatives to Use in 2022
Freshsales is a reliable Copper alternative that can help you grow your business. This sales-focused CRM solution provides you the capabilities to optimize your sales cycle and maximize your revenue. Freshsales helps automate time-consuming tasks so you can focus more on forming stronger relationships with your customers. It unifies customer data to help you get complete...
8 Best CRM for eCommerce Business in 2019
Freshsales has made a name for itself in the CRM user experience department, with its simple and easy-to-use interface. But that’s not all Freshsales CRM does. It does away with the need for bulky setup procedures and integrations that take hours to be up and running. It collates all the functions of a legacy CRM system and gives eCommerce firms a dynamic solution to manage...
Looking for a Salesforce alternative?
Try Freshworks CRM (formerly Freshsales)—one of the best Salesforce alternatives that costs less and scales with you as you grow.

ElasticSearch Reviews

Log analysis: Elasticsearch vs Apache Doris
Benchmark tests with ES Rally, the official testing tool for Elasticsearch, showed that Apache Doris was around 5 times as fast as Elasticsearch in data writing, 2.3 times as fast in queries, and it consumed only 1/5 of the storage space that Elasticsearch used. On the test dataset of HTTP logs, it achieved a writing speed of 550 MB/s and a compression ratio of 10:1.
4 Leading Enterprise Search Software to Look For in 2022
“ We’ve built some big data search and mobile desktop applications that help our customers experience fast natural language search. Some applications require this, where I need to find data, I don’t want to build some complex query, I just need to ask the system “help me search for this information, narrow my results” and I don't want to wait several seconds. We’ve built a...
Top 10 Site Search Software Tools & Plugins for 2022
Elasticsearch is built for human users, which means that it’s equipped to handle mistakes that humans often make such as typos. This helps to improve search relevance and enhance the overall search experience. It offers real-time crawling, which automatically detects changes in content and ensures that search results are fresh and relevant.
Best Elasticsearch alternatives for search
However, when it comes to dealing with synonyms (i.e. ‘smart phone’ for ‘Samsung Galaxy’), slang (i.e. ‘kicks’ for ‘Nike Air Jordans’) and context (i.e. ‘car park’ is different to ‘dog park’) – you have to set up a bunch of manual rules/definitions with Elasticsearch and co.
Source: relevance.ai
5 Open-Source Search Engines For your Website
Elasticsearch provides key features like Advanced Full-Text Search Capabilities like Data indexing, Search capabilities including phrases, wildcards, auto suggestions, filters & facets, etc... Elasticsearch can also be used for other use-cases like
Source: vishnuch.tech

Social recommendations and mentions

Based on our record, ElasticSearch seems to be a lot more popular than Freshsales CRM. While we know about 17 links to ElasticSearch, we've tracked only 1 mention of Freshsales CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshsales CRM mentions (1)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / about 3 years ago

ElasticSearch mentions (17)

  • ElasticSearch from the Azure store or from Elastic.co?
    What surprised me is that on the Azure store, the only option I see is (Pay as you go), whereas on elastic.co there are the standard platinum and enterprise tiers followed by a where to deploy page and a pricing overview. Source: almost 2 years ago
  • Hunspell on elastic.co cloud
    Can anyone help me how to upload custom hunspell stemmer files to elastic cloud (elastic.co)? According to elastic docs it should go under elasticsearch/config/hunspell, but according to cloud docs I should upload it via features/extension tab. So I tried zipping the hunspell folder and uploading it. I also figured out that it should be in the dictionaries folder, but after uploading it still doesn't work. Source: about 2 years ago
  • Creating a modern, SaaS website.. what am I missing?
    I can't figure out where I have to go to get more or less of a custom, premium website. I should mention that I look up to websites like elastic.co for example, would be very happy with something like that. I could really use some guidance! Source: over 2 years ago
  • Ask HN: Who is hiring? (October 2022)
    Elastic | Multiple software engineering roles | REMOTE (EMEA) | Full-time | https://elastic.co Elastic offers solutions for security and observability that are built on a single, open technology stack that can be deployed anywhere. Elastic Security enables security teams to prevent, detect, and respond to attacks with a solution built atop the speed and reliable of the Elastic stack. The Security External... - Source: Hacker News / over 2 years ago
  • Seeking clarification about which part of ElasticSearch to use for our website
    I have been trying to digest the elastic.co website to try to understand how we can use elastic search, but I've come to a point where I'm not sure which part of elastic, (if any) makes sense for us. In fact I am royally confused. I wonder if anyone here can help clarify? Source: almost 3 years ago
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What are some alternatives?

When comparing Freshsales CRM and ElasticSearch, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Algolia - Algolia's Search API makes it easy to deliver a great search experience in your apps & websites. Algolia Search provides hosted full-text, numerical, faceted and geolocalized search.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Apache Solr - Solr is an open source enterprise search server based on Lucene search library, with XML/HTTP and...

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Typesense - Typo tolerant, delightfully simple, open source search 🔍