Software Alternatives, Accelerators & Startups

Framer VS Usersnap

Compare Framer VS Usersnap and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Framer logo Framer

🔥 Design real websites right on the canvas.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Framer Landing page
    Landing page //
    2023-04-24
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Framer

Website
framer.com
Pricing URL
-
$ Details
Platforms
-
Release Date
2013 January
Startup details
Country
The Netherlands
City
Amsterdam
Founder(s)
Jorn van Dijk
Employees
50 - 99

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Framer features and specs

  • Interactive Prototyping
    Framer allows the creation of highly interactive and realistic prototypes, which can closely mimic the final product. This aids in user testing and feedback.
  • Code-based Design
    Framer combines design tools with production-level code, enabling designers to create custom animations and interactions using JavaScript and React.
  • Real-time Collaboration
    Teams can collaborate in real-time, making it easier to share ideas, review progress, and make adjustments on the fly.
  • Rich Component Library
    Framer comes with a comprehensive library of pre-built components, speeding up the design process and ensuring consistency across projects.
  • Responsive Design
    Framer supports responsive design, allowing prototypes to adjust seamlessly to different screen sizes and devices.
  • Third-party Integrations
    It offers integration with tools like Figma, Sketch, and Photoshop, enabling a smooth workflow for designers who use multiple tools.
  • Animation Capabilities
    Framer excels at creating complex animations and transitions, which can enhance the user experience and make the designs more engaging.
  • Flexible Workflows
    It accommodates various workflows, from designing static UIs to building fully interactive prototypes, making it versatile for different project needs.

Possible disadvantages of Framer

  • Learning Curve
    Framer's advanced features, including its code-based design, can be daunting for beginners or designers who are not familiar with coding.
  • Cost
    Framer can be expensive, and its subscription model may not be affordable for all individual designers or small teams.
  • Performance
    Complex prototypes with numerous interactions and animations can sometimes slow down the performance, especially on less powerful machines.
  • Limited Offline Capabilities
    Framer's reliance on an internet connection for real-time collaboration and cloud-based features can be a drawback in environments with limited internet access.
  • Over-reliance on Components
    While the component library is extensive, over-relying on pre-built components can sometimes stifle creativity and result in less unique designs.
  • Steep Pricing for Advanced Features
    Some of the advanced features and integrations are only available in higher-priced plans, which may limit access for users on basic plans.
  • Compatibility Issues
    There can be occasional compatibility issues with other design tools or software updates, which might disrupt the workflow.
  • Resource-Intensive
    Running Framer, especially with complex projects, can be resource-intensive and may require high-performance hardware to function smoothly.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Framer videos

Introducing Framer Playground

More videos:

  • Review - UI Interactions in Framer Playground
  • Tutorial - Framer Playground Tutorial

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Framer and Usersnap)
Design Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Prototyping
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Framer and Usersnap

Framer Reviews

10 Best Figma Alternatives in 2024
Framer is known as the best Figma alternative for layout and design options available. Use the stop points in Framer to make sure your website functions properly on all devices. You can alter navigation bars, logos, widgets, and other components to make a website that meets with the client’s needs.
Top 10 Figma Alternatives for Your Design Needs | ClickUp
Use Framer’s breakpoints to ensure your website works seamlessly on any device. Extensive no-code positioning options allow you to customize navigation bars, badges, sidebars, and other elements to create a website that aligns with client requirements.
Source: clickup.com
9 Best InVision Alternatives to Switch to in 2024
Framer is known for having a steep learning curve. Due to its feature-rich interface, it takes fundamental design knowledge to master the platform. However, prototypes created with Framer are almost similar to the finished product.
Source: designmodo.com
Top No Code Website Builders in 2023
Framer is a comprehensive website design platform that believes in encouraging everyone to build beautiful, fast websites. It is more than simply a tool. Framer began as a basic JavaScript library but over time expanded and changed to become a platform that helps you at every step of your web design journey.
10 Best Website Builders for Companies in 2023
Top companies using Framer are not publicly available as the platform is used primarily by individual designers and design teams rather than large organizations. Framer is, however, used by design teams at tech giants like Google, Uber, Facebook, and Dropbox.

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Framer should be more popular than Usersnap. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Framer mentions (19)

  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Framer Framer.com Prototyping tool with free tier for small projects. - Source: dev.to / 3 months ago
  • If you need a E-Commerce solution here's my lay of the land
    Another thing to think about is taking advantage of a free Stripe account, and creating products, with a free payment links to start accepting payments for products without a website. You could build a free website with framer.com quickly and just not pay for a domain. There are a million site builders but framer is one of the best. Source: over 1 year ago
  • any idea why images in Framer are loading like this? seems like something is corrupted?
    Is this only on framer.com? If you load https://app.framerstatic.com/tinyTourCardDark-TORTZ2D4.png on its own what do you see? Source: over 1 year ago
  • How can i make a website like this fast ? can any one help ??
    See Framer (hosting from $10/mo) I find it one of the best website builders out there atm. If you have some skill you can quickly put together a great website there yourself, if not: https://kristinevilnite.com/. Source: over 1 year ago
  • website to commemorate my dead friend
    I preach Framer too, it is a great website builder however it doesn't provide a way for site visitors to add their own content or create new entries. You most likely will need to find a web developer that can build you a custom website. Source: over 1 year ago
View more

Usersnap mentions (4)

What are some alternatives?

When comparing Framer and Usersnap, you can also consider the following products

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Invision - Prototyping and collaboration for design teams

Marker.io - Visual feedback and bug reporting tool for websites

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!