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WiX VS Usersnap

Compare WiX VS Usersnap and see what are their differences

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  3. » Reviews
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WiX logo WiX

Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • WiX Landing page
    Landing page //
    2024-05-06
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

WiX

Website
wix.com
Pricing URL
Official WiX Pricing
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
Israel
City
Tel Aviv
Employees
1,000 - 1,999
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

WiX features and specs

  • User-Friendly Interface
    WiX offers a highly intuitive drag-and-drop interface, making it easy for users to design websites without any coding knowledge.
  • Template Variety
    The platform provides a wide variety of templates tailored to different industries and styles, helping users create professional-looking websites quickly.
  • Built-In SEO Tools
    WiX includes built-in SEO tools that assist users in optimizing their websites for search engines, which can improve visibility and traffic.
  • App Market
    WiX has an app market with numerous third-party plugins and integrations, increasing the functionality and customization options available to users.
  • Hosting and Domain Services
    WiX offers free hosting and domain services, which simplifies the process of getting a website online.
  • Customer Support
    The platform offers extensive customer support, including tutorials, forums, and direct support options to help users resolve issues.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

WiX videos

+ Add

Wix Review: A good choice for creating a website in 2019?

More videos:

  • Review - Wix Review: It's All About Freedom!
  • Review - Is Wix The Right Choice for a Business? The Pros and Cons of using Wix 2019
  • Demo - Wix Review Website Builder 2022 🔥 Pros, Cons, Demonstration and Comparison
  • Review - ✅ Wix Review - An UNBIASED Wix Review for 2022
  • Review - Wix vs Squarespace (Best Website Builder 2021)
  • Review - Wix Review (2022): Is it really the best website builder? All Pros and Cons 👀
  • Tutorial - Wix Review and Tutorial 2023 - Should you use Wix?

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to WiX and Usersnap)

WiX

Usersnap

Website Builder
100 100%
Website Builder
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
CMS
100 100%
CMS
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WiX and Usersnap

WiX Reviews

WordPress vs. Proprietary Site Builders: What to Know Before Starting a Website Development Project
Proprietary Site Builders: Wix: Offers a drag-and-drop interface and some degree of customization with Wix ADI and Velo by Wix, but it’s limited compared to WordPress. For those who require advanced functionality or unique design, Wix can be restrictive. Squarespace: Known for its sleek, aesthetically pleasing templates but lacks the customization depth that WordPress...
Source: blog.radwebhosting.com
Comparing 9 WordPress alternatives & competitors in 2024
WordPress.com claims affordability as one of their best benefits. Their pricing plans are similar to other website platforms like Wix, but many of the plugins and assets that add crucial features like product listings and SEO tools come at a steep cost. Even if you only add one or two plugins, like WooCommerce or Yoast, you’ll spend more on add-ons than on the website...
Source: webflow.com
19 Best WordPress Alternatives in 2025
Wix is known for its extensive collection of professionally designed templates, making it a popular choice for creating visually stunning websites. With its AI-powered website creation tool and drag-and-drop editor, Wix offers a user-friendly experience for customizing your website.
Source: www.pixpa.com
The 17 Best Wix Alternatives (2024) Who Else Can You Build Your Website With?
Why Choose Wix AI over Wix? Honestly, we weren’t so sure about how Wix AI compares with Wix Editor at first, but it is actually an interesting solution for complete beginners. If you find Wix’s approach to design too overwhelming or do not have time to spare, you can use Artificial Intelligence to do it for you.
Source: www.tooltester.com
Top 10 Web Content Management Systems
Wix originally started as a website builder as opposed to a CMS, which sparked a lot of CMS vs website builder discussions online. Now however after several years of development it has enough content management features to qualify as a CMS, and one of the best too. This allows beginner users to quickly design their website through drag-and-drop features and start pushing...
Source: cloudzy.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, WiX seems to be a lot more popular than Usersnap. While we know about 131 links to WiX, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WiX mentions (131)

  • Making my own art website
    I make original paintings that I usually post on social media, however I also have a website that works as my portfolio. I made it with wix.com and it's http://egonklett.com/ . Source: over 1 year ago
  • [URGENT] Just had a freakin' Windows Update ruin my Linux Partitions, What distro should I try now?
    I was switching because my CachyOS installation had started to feel "broken", I mean, I had this issue where my browsers were not able to cross 10FPS in running even simple flash games, and wix.com's website builder. I even posted it in r/cachyos sub, the devs replied but left after one comment. Source: over 1 year ago
  • What webpage creating services don't allow scraping?
    I'm going to re-build my portfolio with glazed and hopefully soon nightshaded images, but I am going to use something like wix.com. Does anyone know if they allow scraping? Or if there is some other provider I can use? Source: over 1 year ago
  • is this GDPR policy written by me okay to use on a wix.com social club site ? Bristol - UK
    So, is this okay to use on a wix.com membership only sire or is there stuff I am missing? Source: over 1 year ago
  • Israeli software company Wix encouraged its Irish staff to create content supporting “Israel’s narrative” regarding Gaza, then dismissed an employee for denouncing Israel’s “indiscriminate” bombing
    Go to wix.com and you see a banner professing support for Ukraine. Ironic. Corporations do not have any morals other than whatever makes them money. Source: over 1 year ago
View more

Usersnap mentions (4)

What are some alternatives?

When comparing WiX and Usersnap, you can also consider the following products

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Marker.io - Visual feedback and bug reporting tool for websites

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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