Software Alternatives & Reviews

Feedback Lite VS Zammad

Compare Feedback Lite VS Zammad and see what are their differences

Feedback Lite logo Feedback Lite

Collect high quality customer feedback on your website using our simple feedback widgets and campaign reporting tools.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Feedback Lite Landing page
    Landing page //
    2023-10-19
  • Zammad Landing page
    Landing page //
    2023-07-27

Feedback Lite videos

Cool Free Feedback Plugin | Minimal Audio Rift Feedback Lite

More videos:

  • Review - Rift Feedback Lite | FREE Plugin by Minimal Audio
  • Review - This SICK Plugin is FREE for a Limited Time - Rift Feedback Lite

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Feedback Lite and Zammad)
Customer Feedback
100 100%
0% 0
Customer Support
0 0%
100% 100
User Feedback
100 100%
0% 0
Help Desk
10 10%
90% 90

User comments

Share your experience with using Feedback Lite and Zammad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Feedback Lite mentions (0)

We have not tracked any mentions of Feedback Lite yet. Tracking of Feedback Lite recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing Feedback Lite and Zammad, you can also consider the following products

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

osTicket - osTicket is a widely-used open source support ticket system.

RealEye - Online Research Platform with Webcam Eye-Tracking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.