Software Alternatives & Reviews

Feedback Lite VS UseResponse

Compare Feedback Lite VS UseResponse and see what are their differences

Feedback Lite logo Feedback Lite

Collect high quality customer feedback on your website using our simple feedback widgets and campaign reporting tools.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Feedback Lite Landing page
    Landing page //
    2023-10-19
  • UseResponse Landing page
    Landing page //
    2023-10-10

Feedback Lite videos

Cool Free Feedback Plugin | Minimal Audio Rift Feedback Lite

More videos:

  • Review - Rift Feedback Lite | FREE Plugin by Minimal Audio
  • Review - This SICK Plugin is FREE for a Limited Time - Rift Feedback Lite

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Feedback Lite and UseResponse)
Customer Feedback
8 8%
92% 92
User Feedback
11 11%
89% 89
Help Desk
5 5%
95% 95
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedback Lite and UseResponse

Feedback Lite Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Feedback Lite and UseResponse, you can also consider the following products

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

RealEye - Online Research Platform with Webcam Eye-Tracking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

User Insights - Get real user feedback on, well, anything.