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UseResponse VS RealEye

Compare UseResponse VS RealEye and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

RealEye logo RealEye

Online Research Platform with Webcam Eye-Tracking.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • RealEye Landing page
    Landing page //
    2023-10-09

UseResponse

Website
useresponse.com
Pricing URL
Official UseResponse Pricing
$ Details
-
Release Date
-
Edit details

RealEye

Website
realeye.io
Pricing URL
Official RealEye Pricing
$ Details
paid Free Trial $29.0 / Monthly
Release Date
2019 February
Edit details

UseResponse features and specs

No features have been listed yet.

RealEye features and specs

  • Webcam Eye Tracking: Yes
  • Heatmaps dashboard: Yes
  • Attention Analysis: Yes
  • Mobile Eye Tracking: Yes

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

RealEye videos

+ Add

Tutorial, how to run eye-tracking research 100% online

More videos:

  • Demo - RealEye demo

Category Popularity

0-100% (relative to UseResponse and RealEye)

UseResponse

RealEye

Customer Feedback
100 100%
Customer Feedback
0% 0
Heatmaps
0 0%
Heatmaps
100% 100
Help Desk
100 100%
Help Desk
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

Share your experience with using UseResponse and RealEye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and RealEye

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

RealEye Reviews

What are some alternatives?

When comparing UseResponse and RealEye, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tobii Pro Lab - Eye tracking software for behavior research. Combination with other physiological data while you design, execute, and analyze with heat maps, gaze plots.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GazeRecorder - Our technology turns a simple webcam into a Accurate Eye-Tracker. The fast & visual way to understand user behavior. Cloud Eye-Tracking Insights Platform.

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