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UseResponse VS User Insights

Compare UseResponse VS User Insights and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

User Insights logo User Insights

Get real user feedback on, well, anything.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • User Insights Landing page
    Landing page //
    2022-04-05

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

User Insights videos

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Introduction to Profile Manager - Reviewing User Insights in the People Tab

Category Popularity

0-100% (relative to UseResponse and User Insights)

UseResponse

User Insights

Customer Feedback
90 90%
Customer Feedback
10% 10
Help Desk
100 100%
Help Desk
0% 0
User Feedback
0 0%
User Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and User Insights

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

User Insights Reviews

We have no reviews of User Insights yet.
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What are some alternatives?

When comparing UseResponse and User Insights, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny for Intercom - Capture feedback from people in Intercom

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RealEye - Online Research Platform with Webcam Eye-Tracking.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upvoty - User feedback in 1 simple overview 🔥

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