Software Alternatives & Reviews

eWorkOrders VS Zendesk

Compare eWorkOrders VS Zendesk and see what are their differences

eWorkOrders logo eWorkOrders

eWorkOrders web-based CMMS provides facilities/maintenance managers with the tools to organize and track work orders, assets, equipment, preventive maintenance, inventory, workflows, safety compliance, teams, expenses, and other processes.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • eWorkOrders Landing page
    Landing page //
    2023-02-02

eWorkOrders is an easy-to-use, affordable and powerful, web-based Computerized Maintenance Management System (CMMS) solution that enables maintenance professionals to easily manage, monitor, capture, store, report on daily operations, share historical asset performance information and use it to maintain and prolong equipment/asset life. Our CMMS is scalable to accommodate growing organizations and multi-site maintenance operations meeting the needs of any size company throughout any industry.

Some of the functional features that we provide include work order management, workflow optimization, inventory and spare parts tracking, and automated preventive and predictive maintenance scheduling. With the ability to access information from a computer, smartphone, or mobile device, maintenance teams can be notified immediately of work order priority changes, while having real-time access to all of their information on their assets from anywhere.

We take our customer data seriously and have implemented an aggressive cybersecurity program. We hired an outside firm to continuously evaluate our network performance in numerous categories and have always maintained a 100% rating in all of our categories, where our competitor's cybersecurity rating have not reached our level of security. Our customer's data is continually protected!

eWorkOrders customers receive continuous support from our team of experts before, during, and after implementation.

  • Zendesk Landing page
    Landing page //
    2022-03-08

eWorkOrders features and specs

  • CMMS: Yes
  • Work Orders: Yes
  • Preventive Maintenance: Yes
  • Asset Management: Yes
  • Document management: Yes
  • Inventory Management: Yes
  • Scheduling: Yes
  • facility management: Yes
  • Application Programming Interface (API): Yes
  • Mobile Maintenance: Yes
  • Reporting & Analytics: Yes
  • Dashboards: Yes
  • GIS Asset Mapping: Yes

Zendesk features and specs

No features have been listed yet.

eWorkOrders videos

What is CMMS?

More videos:

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to eWorkOrders and Zendesk)
Maintenance Management
100 100%
0% 0
Customer Support
0 0%
100% 100
CMMS
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare eWorkOrders and Zendesk

eWorkOrders Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eWorkOrders mentions (0)

We have not tracked any mentions of eWorkOrders yet. Tracking of eWorkOrders recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing eWorkOrders and Zendesk, you can also consider the following products

CheckOS Free Work Order Software - CheckOS Free Work Order Software provides service Work Order management on technical maintenance companies and outsourcing services

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Maintenance Connection - Maintenance Connection is a computerized software solution that allows to track work orders, asset management and preventative maintenance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fracttal - Fracttal is a cloud-based enterprise asset management platform that caters to businesses in various industries.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!