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EspoCRM VS HubSpot CRM

Compare EspoCRM VS HubSpot CRM and see what are their differences

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EspoCRM logo EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

HubSpot CRM logo HubSpot CRM

Free CRM software for small businesses.
  • EspoCRM Landing page
    Landing page //
    2022-08-05

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.

  • HubSpot CRM Landing page
    Landing page //
    2023-06-08

EspoCRM

Website
espocrm.com
$ Details
free
Platforms
REST API PHP JavaScript NGINX
Release Date
2014 February
Edit details

HubSpot CRM

Website
hubspot.com
$ Details
freemium
Platforms
-
Release Date
-
Edit details

EspoCRM features and specs

  • Sales management
    Quotes, Sales Orders, Invoices
  • Marketing Automation
    Campaigns, Email Templates, Target Lists
  • Customer Support
    Customer Portals
  • Inventory Managment
    Products & Product Catalogs
  • Telephony
    Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration
    Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics
    Grid & List Reports, Revenue Forecasts
  • Data Synchronization
    Google Contacts & Calendar, Outlook Contacts & Calendar

HubSpot CRM features and specs

  • Ease of Use
    HubSpot CRM is known for its user-friendly interface and simple setup process, making it accessible for users with minimal technical skills.
  • Free Plan
    HubSpot offers a free version of its CRM, which includes a variety of useful features suitable for small businesses or startups.
  • Integration Capabilities
    The platform supports a wide range of integrations with other software tools, including email marketing, social media, and customer support platforms.
  • Comprehensive Suite
    HubSpot CRM is part of a larger suite of marketing, sales, and service tools, allowing for seamless data flow and unified customer management.
  • Automation Features
    It offers robust automation capabilities, such as automated email chains and workflow creation, which can help streamline business processes.
  • Detailed Reporting
    The CRM provides detailed, customizable reporting features that help in tracking performance metrics and making data-driven decisions.

Possible disadvantages of HubSpot CRM

  • Cost for Advanced Features
    While the free plan is useful, access to more advanced features and deeper customization options requires upgrading to a paid plan, which can be expensive.
  • Complexity for Advanced Functions
    The platform can become complex and harder to navigate when trying to utilize advanced features, which may require a more significant learning curve.
  • Storage Limitations
    The free version has limitations on data storage and the number of contacts you can manage, which may not be sufficient for larger businesses.
  • Customer Support
    Some users have reported that the quality of customer support can vary, and prompt assistance might not always be available, especially for users on the free plan.
  • Customization Constraints
    While it offers various customization options, there are still limitations on customization compared to some other CRM solutions, which can be a drawback for businesses with very specific needs.
  • Email Restrictions
    There are restrictions on the number of emails that can be sent per day in the free plan, which might limit marketing campaign outreach efforts.

EspoCRM videos

+ Add

Using EspoCRM

More videos:

  • Review - EspoCRM - General Overview | CRM
  • Review - Workflow in EspoCRM | Powerful Automation in your Business

HubSpot CRM videos

+ Add

The Ultimate In-depth HubSpot CRM Demo

More videos:

  • Review - Introduction to HubSpot CRM
  • Tutorial - HubSpot CRM Review 🏆 (FREE) HubSpot Best Free CRM Tutorial Review👍🏼
  • Tutorial - How To Use HubSpot CRM | All-In-One FREE CRM Software for Small Business (HubSpot Tutorial)
  • Review - WATCH THIS BEFORE USING HUBSPOT! Hubspot CRM Review 2022 - BEST CRM Software?!
  • Tutorial - HubSpot CRM Tutorial for Beginners (2023)

Category Popularity

0-100% (relative to EspoCRM and HubSpot CRM)

EspoCRM

HubSpot CRM

CRM
35 35%
CRM
65% 65
Sales
40 40%
Sales
60% 60
Sales Workflow
43 43%
Sales Workflow
57% 57
Small Business CRM
22 22%
Small Business CRM
78% 78

User comments

Share your experience with using EspoCRM and HubSpot CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare EspoCRM and HubSpot CRM

EspoCRM Reviews

  1. Jerry Hamilton
    · Marketing Manager ·
    A convenient CRM platform for lead management and marketing

    We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

    🏁 Competitors: Zoho CRM, HubSpot CRM
    👍 Pros:    A wide range of tools|Customization and automation capabilities|An active community
    👎 Cons:    A limited list of integrations with popular services and apps

HubSpot CRM Reviews

7 Best Personal CRM Systems in 2020
Hubspot CRM – the free plan includes some general features like form creation, email marketing, and reporting dashboards.
Source: zoowho.com
8 Best CRM for eCommerce Business in 2019
HubSpot is well-known for being an inbound marketing pioneer. With HubSpot CRM, you have the chance to master inbound marketing and gain solid ground in your particular eCommerce business segment. HubSpot enables you to build a foundation of trust with your potential and existing customers by helping you craft relevant and engaging that is on-brand. It’s a tool created...
Source: www.softwaresuggest.com

What are some alternatives?

When comparing EspoCRM and HubSpot CRM, you can also consider the following products

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

CiviCRM - A Constituent relationship management for the Civic Sector

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Mautic - Mautic is marketing automation software (email, social, & more).

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

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