Software Alternatives, Accelerators & Startups

Saara.io VS Birdeye

Compare Saara.io VS Birdeye and see what are their differences

Saara.io logo Saara.io

AI-ML-Powered eCommerce returns management software that reduces, automates, and manages returns for online brands worldwide.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Saara.io Landing page
    Landing page //
    2023-08-25

EcoReturns is an AI-ML-powered ecommerce returns app that reduces the economic and environmental impact of product returns.

Guaranteed High Savings

Reduce returns by an average of 30% and save up to 80% of operational costs by leveraging the power of AI. Gather actionable insights from high-end return analytics, offer exchanges, and intelligent incentives luring customers to retain a product instead of return. Automate the entire returns process with EcoReturns and let shoppers self-engage with your Shopify store seamlessly.

Real-time Return Updates and Visibility

Communicate with your shoppers in real-time via email or SMS and let them know about their shipment’s whereabouts.

Fully Customized Returns Portal

Communicate consistent brand messaging across your site with a fully customizable returns portal.

Generate Shipping Labels Automatically

EcoReturns lets you generate discounted shipping labels from your dashboard in just a click.

Sustainable Approach to Reduce Carbon Footprint

Reduce carbon footprint by focusing on returns prevention rather than returns management alone. Encourage shoppers to retain the product instead of return and stand a chance to become a climate change warrior.

Detailed Reporting and Analytics

Make data-driven decisions to prevent returns with access to returns data including return reasons, revenue lost to returns, average return and exchange rate, and more.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Saara.io

Website
saara.io
$ Details
freemium
Platforms
Shopify
Release Date
2021 August

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Saara.io features and specs

  • AI-Powered Returns Reduction: Yes
  • Smart Automations: Yes
  • Inbuilt discounted labels: Yes
  • 100s of integrations with shipping carriers, ERPs, OMS, CRM: Yes
  • Multiple Exchanges: Yes
  • Returns Analytics Dashboard: Yes
  • Branded Return Portal: Yes

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Saara.io videos

MBS459 - Reducing the social impact of eCommerce - Sachin Garg CEO Saara.io (Built in California #9)

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Saara.io and Birdeye)
eCommerce
100 100%
0% 0
Reputation Management
0 0%
100% 100
eCommerce Software
100 100%
0% 0
Online Reviews
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Saara.io and Birdeye

Saara.io Reviews

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Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Saara.io. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Saara.io mentions (4)

  • The Importance of a Seamless E-commerce Returns Experience
    For more information visit our website: https://saara.io/. Source: about 1 year ago
  • Software In E Commerce
    Saara is an AI-powered software designed to help ecommerce businesses streamline returns management. It can help you save time, money, and enhance customer satisfaction. | software in e commerce. Source: about 1 year ago
  • Benefits of Implementing E-Commerce Returns Solutions for Your E-Commerce Business!
    EcoReturns’s comprehensive software solution for e-commerce returns is designed to provide businesses with an efficient and effective way to manage the process. It streamlines the entire process, from inventory management and tracking to customer notifications, making it easier for businesses to keep up with the influx of returns and ensure customer satisfaction. With EcoReturns, businesses can also easily monitor... Source: over 1 year ago
  • Benefits of Implementing E-Commerce Returns Solutions for Your E-Commerce Business!
    EcoReturns’s comprehensive software solution for e-commerce returns is designed to provide businesses with an efficient and effective way to manage the process. It streamlines the entire process, from inventory management and tracking to customer notifications, making it easier for businesses to keep up with the influx of returns and ensure customer satisfaction. With EcoReturns, businesses can also easily monitor... Source: over 1 year ago
  • How Returns Management Software Can Help Businesses to Improved Customer Satisfaction
    Saara returns management software has revolutionized the way businesses handle customer returns. By facilitating the process for both customers and businesses, returns management software has made it easier for customers to return their products and for businesses to make sure customers are pleased with the process. Additionally, the software offers businesses the opportunity to gain valuable insights into... - Source: dev.to / over 1 year ago

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Saara.io and Birdeye, you can also consider the following products

Returnly - Returnly is a Fintech platform that turns returns into repurchases through real-time exchanges and instant order refunds.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Daily Metrics - Your key metrics in a beautiful daily email

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Magento - Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.