Echobot VS Freshservice
Compare Echobot VS Freshservice and see what are their differences
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management
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Echobot FreshserviceAll incoming support and training requests as well as service orders are handled with EcholoN. In addition - through delegations to other departments - change requests or second & third level processing are managed. An option to optimise our own processes on a regular basis is offered by reporting: evaluation of completion categories and type of service contracts of the requester(s).
As far as data reconciliation with our ERP and stability are concerned, EcholoN is colossally reliable. We have been using EcholoN for 2 years - with over 20k tickets/year - and it runs perfectly; no failures.
To be able to react adequately to different situations and to give us an invaluable overview, we use the possibility of the different cockpits. Predefined mandatory fields set in the appropriate places guarantee both a seamless flow of information and reliable evaluations. The latter can be created with maximum flexibility. New staff can be trained quickly, because the operation is intuitive.
Based on our record, Freshservice should be more popular than Echobot. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
However, if you can deliver a continuous updated stream of valid contact data that might act as leads you have something that has values to Sales Intelligence companies such as echobot.io, etc. Source: over 2 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
LIX it - You spend 1/3 of your time prospecting and gathering data. Let's change that. Find, export and enrich B2B leads, verified emails and LinkedIn data in an instant, with Lix’s Contact Intelligence suite. Try it today & get 50 free B2B leads a month.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Linked Helper - Linked Helper is a workflow automation tool for LinkedIn Sales Navigator and LinkedIn Recruiter.
Basecamp - A simple and elegant project management system.
DaXtra Parser - DaXtra offers industry leading resume parsing and CV parsing software used by leading recruitment companies and vendors across the globe.
Redmine - Flexible project management web application