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Drupal VS Freshsales CRM

Compare Drupal VS Freshsales CRM and see what are their differences

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Drupal logo Drupal

Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.

Freshsales CRM logo Freshsales CRM

A full-fledged CRM for high-velocity sales teams.
  • Drupal Landing page
    Landing page //
    2023-07-18
  • Freshsales CRM Landing page
    Landing page //
    2024-05-06

Drupal features and specs

  • Flexibility
    Drupal is highly customizable and can be tailored to meet the unique needs of almost any web project. Its modular architecture allows developers to add functionalities and change behaviors without modifying the core system.
  • Scalability
    Drupal can handle large volumes of content and high traffic levels, making it suitable for both small websites and large, complex applications.
  • Security
    Drupal is known for its strong security features and has a dedicated security team that continuously works on identifying and fixing vulnerabilities.
  • Community Support
    Drupal has a large, active community of developers, designers, and users who contribute modules, themes, and support, facilitating problem-solving and innovation.
  • Multilingual Capabilities
    Drupal offers excellent support for multilingual websites, providing built-in translation modules and interfaces for managing content in multiple languages.

Possible disadvantages of Drupal

  • Steep Learning Curve
    Drupal's flexibility and power come at the cost of complexity, which can be daunting for new users and developers.
  • Performance Optimization
    While Drupal can handle high traffic, it requires careful performance tuning and caching strategies to perform optimally, which can add to development and maintenance overhead.
  • Development Time
    Building a site with Drupal can take more time compared to other content management systems due to its complexity, especially if custom features are required.
  • Resource Intensive
    Running a fully-featured Drupal site can be resource-intensive, often requiring more server resources compared to simpler CMS solutions.
  • Dependency Management
    Managing dependencies and updates for the numerous modules that make up a Drupal site can be complex and requires careful attention to compatibility and security.

Freshsales CRM features and specs

  • Ease of Use
    Freshsales CRM has an intuitive and user-friendly interface that allows users to navigate through the system with minimal training.
  • Customization
    Offers extensive customization options for fields, pipelines, and workflows, allowing businesses to tailor the CRM to their specific needs.
  • Integrations
    Seamlessly integrates with a variety of other software and tools, including email, calendar, and marketing automation platforms.
  • Automation
    Provides robust automation features, enabling users to automate repetitive tasks and workflows, which increases efficiency.
  • Communication Tools
    Includes built-in communication tools such as email, phone, and chat, allowing for centralized communication within the CRM.
  • Reporting and Analytics
    Offers powerful reporting and analytics tools that help users make data-driven decisions by providing insights into sales performance and customer interactions.
  • Affordable Pricing
    Provides a range of pricing plans, including a free tier, making it accessible for small and medium-sized businesses.
  • Mobile App
    Features a mobile application that lets users access and manage their CRM data on the go.

Analysis of Drupal

Overall verdict

  • Drupal is a good choice for those seeking a flexible, scalable, and security-focused CMS suitable for complex and high-traffic websites. It may not be as beginner-friendly as some other CMSs, but it offers immense capabilities for advanced users and developers.

Why this product is good

  • Drupal is a powerful content management system (CMS) known for its flexibility and scalability. It offers robust tools for content authoring, reliable performance, and excellent security measures. Drupal is highly customizable and can handle complex sites with heavy traffic and specific requirements. It supports a wide range of add-ons and integrations, allowing developers to create feature-rich sites. Furthermore, the active open-source community continually contributes to enhancing its ecosystem with modules and themes.

Recommended for

  • Large enterprises and organizations
  • Complex and custom web applications
  • High-traffic websites
  • Websites requiring advanced content management and workflows
  • Non-profit and government websites

Analysis of Freshsales CRM

Overall verdict

  • Freshsales CRM is generally well-regarded for its ease of use and comprehensive functionality. It is considered a strong contender in the CRM market, particularly for small to medium-sized businesses looking for an all-in-one solution.

Why this product is good

  • Freshsales CRM is often considered a good choice for businesses due to its intuitive user interface, robust features, and seamless integration with other Freshworks products. It offers automation tools, AI-powered insights, and customization options that help streamline the sales process and increase efficiency.

Recommended for

    Freshsales CRM is recommended for small to medium-sized businesses, sales teams looking for an easy-to-use platform with extensive features, and companies that are already using other products within the Freshworks ecosystem.

Drupal videos

+ Add

Drupal Vs WordPress - Which Is The Best CMS?

More videos:

  • Review - Drupal 8: Comments, Reviews and Content Moderation Workflows
  • Review - Drupal Product Management Review: Out-of-the-Box

Freshsales CRM videos

+ Add

Freshsales CRM Tool Review, Pricing, and Features

More videos:

  • Demo - Freshsales CRM Demo
  • Demo - Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes
  • Tutorial - FreshSales CRM Tutorial in 2024: How To Use FreshWorks CRM
  • Review - Freshsales CRM Honest Review - Watch Before Using
  • Demo - Freshsales CRM Demo & Full Overview

Category Popularity

0-100% (relative to Drupal and Freshsales CRM)

Drupal

Freshsales CRM

CMS
100 100%
CMS
0% 0
CRM
0 0%
CRM
100% 100
Blogging Platform
100 100%
Blogging Platform
0% 0
Sales
0 0%
Sales
100% 100

User comments

Share your experience with using Drupal and Freshsales CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drupal and Freshsales CRM

Drupal Reviews

Comparing 9 WordPress alternatives & competitors in 2024
Drupal isn’t for beginners, as it lacks in-product tutorials, and you will need to find a separate hosting service to publish sites online. But if you’re an experienced developer looking for a tool that gives you complete design control, Drupal might be the right choice.
Source: webflow.com
19 Best WordPress Alternatives in 2025
Drupal is a content management system known for its flexibility, scalability, and security. It's popular for complex websites, including news outlets, e-commerce platforms, and government portals. While Drupal is free and open-source, customization and development require technical expertise.
Source: www.pixpa.com
Top 10 Web Content Management Systems
Keeping up with the trend of introducing great open-source CMS systems, Drupal is our next entry on the list. Drupal is one of the oldest and most reputable customizable CMS options out there, with its original release dating back to 2001, making it older than WordPress. As a web CMS, Drupal’s principal focus is on security. It is known to have one of the best security...
Source: cloudzy.com
8 Great Drupal Alternatives to Try for your Website (Nov 2021)
Whether you're creating a new website from scratch or looking for a way to upgrade your existing one, you'll need the right content management system. A content management system (CMS), is a tool that helps you to modify and optimize your website however, you choose, without the need for any complex API or PHP work. While some CMS solutions allow you to have some control...
Source: ecommerce-platforms.com
WordPress alternatives: Which CMS platform is the best?
With Drupal, the startup costs are higher than WordPress, since developing with Drupal requires more technical expertise. It’s more complex than WordPress, and you will likely need to pay for a developer. Besides that, you’ll have to invest in the basics like – domain registration, hosting, added security, and so on.
Source: factory.dev

Freshsales CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Freshsales is a reliable Copper alternative that can help you grow your business. This sales-focused CRM solution provides you the capabilities to optimize your sales cycle and maximize your revenue. Freshsales helps automate time-consuming tasks so you can focus more on forming stronger relationships with your customers. It unifies customer data to help you get complete...
Source: www.bigcontacts.com
8 Best CRM for eCommerce Business in 2019
Freshsales has made a name for itself in the CRM user experience department, with its simple and easy-to-use interface. But that’s not all Freshsales CRM does. It does away with the need for bulky setup procedures and integrations that take hours to be up and running. It collates all the functions of a legacy CRM system and gives eCommerce firms a dynamic solution to manage...
Source: www.softwaresuggest.com
Looking for a Salesforce alternative?
Try Freshworks CRM (formerly Freshsales)—one of the best Salesforce alternatives that costs less and scales with you as you grow.
Source: www.freshworks.com

Social recommendations and mentions

Based on our record, Drupal seems to be a lot more popular than Freshsales CRM. While we know about 28 links to Drupal, we've tracked only 1 mention of Freshsales CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drupal mentions (28)

  • Is there and easy way of porting a site from d7 to d9?
    I would be interested in some good migration tools, paid ones are also ok. I found a post about this on drupal.org, but it didn't seem like an easy process. It is a multilanguage site with many content types, and a totally custom theme. Source: over 2 years ago
  • Is there any nice group, where I can ask questions, when I get stuck and recieve some guidance instead of crytics?
    You got already good advice, but wanted to point the guide of drupal.org where you can see some tools listed with instructions and channels https://www.drupal.org/community/contributor-guide/reference-information/talk/tools. Source: over 2 years ago
  • MAMP issue after Pro trial ended
    There is a service call GitPod that provides a temporary container Drupal environment. If you are familiar with what is going on around the future of how Drupal modules will eventually be offered up, you will likely have seen the "Project Browser" module as a contrib demo of the approach. It is used for people to give feedback to the developers. So they set up the typical 'SimplyTestMe' but also a GitPod... Source: over 2 years ago
  • Best Modules for Product and Recipe?
    For reviews, it depends entirely on what you mean by "review". I believe core has a simple comment module, although it may have been deprecated for D9? There are likely many review-style modules on drupal.org that might work, or if you just want to link out to third-party reviews then it could just be a repeating-value link field on the Product content type. Source: almost 3 years ago
  • Leadership?
    They should also use standards tools like Github. The drupal.org platform was certainly impressive 10 years ago, today it's a pain to use it. They ducktape it with gitlab, but really it sucks to have to read documentation to simply do a pull request. Source: almost 3 years ago
View more

Freshsales CRM mentions (1)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing Drupal and Freshsales CRM, you can also consider the following products

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Joomla - Joomla! is the mobile-ready and user-friendly way to build your website. Choose from thousands of features and designs. Joomla! is free and open source.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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