Software Alternatives, Accelerators & Startups

Dreamcast Mobile Event App VS LiveAgent

Compare Dreamcast Mobile Event App VS LiveAgent and see what are their differences

Dreamcast Mobile Event App logo Dreamcast Mobile Event App

Get a custom mobile event app for in-person, hybrid events & conferences. Monitor polls, chats, check-ins, & attendee responses with our mobile app for events.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Dreamcast Mobile Event App Landing page
    Landing page //
    2023-08-31

Dreamcast presents a customized mobile event app designed to elevate in-person and hybrid events and conferences. Seamlessly integrate advanced features that allow you to monitor polls, chats, attendee check-ins, and gather valuable responses.

With our mobile app for events, you can create engaging interactions and foster meaningful connections among attendees. Monitor real-time polls and engage participants through live chats, ensuring active participation and insightful discussions. The attendee check-in feature streamlines the registration process, enhancing the guest experience.

Dreamcast's mobile app empowers event organizers to access attendee responses, enabling data-driven decision-making. Whether it's an in-person, virtual, or hybrid event, our customizable mobile app amplifies engagement and delivers a seamless experience.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Dreamcast Mobile Event App features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Dreamcast Mobile Event App videos

No Dreamcast Mobile Event App videos yet. You could help us improve this page by suggesting one.

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LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Dreamcast Mobile Event App and LiveAgent)
Events
100 100%
0% 0
Customer Support
0 0%
100% 100
Event Management
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Dreamcast Mobile Event App and LiveAgent.

What makes your product unique?

Dreamcast Mobile Event App's answer

The Mobile Event App by Dreamcast offers a distinctive blend of features and benefits that set it apart in the world of event technology: Customization, Hybrid Capability, Real-time Updates, 24x7 Technical Support & much more

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

Dreamcast Mobile Event App's answer

Because the Mobile Event App by Dreamcast is more secure, advanced and Hybrid Excellence. Dreamcast ensures Real-time Updates, Effortless Check-In, Deeper Insights, and Expert Support & offers a suite of services that cover various aspects of event planning and execution.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

Dreamcast Mobile Event App's answer

My primary audience consists of individuals seeking advanced event technology services, event management and event success.

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

Dreamcast Mobile Event App's answer

The story behind the Mobile Event App - Dreamcast is one of innovation, adaptation, and a commitment to transforming the event experience. The team at Dreamcast embarked on a mission to create a solution that would enhance event organizers' capabilities while providing attendees with a memorable and engaging experience. They envisioned an app that would transcend the limitations of physical events, offering a seamless platform for both in-person and virtual gatherings.

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dreamcast Mobile Event App and LiveAgent

Dreamcast Mobile Event App Reviews

We have no reviews of Dreamcast Mobile Event App yet.
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LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing Dreamcast Mobile Event App and LiveAgent, you can also consider the following products

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Whova - Whova event app, online registration, event management software, and event marketing help you create the most engaging and organized event ever. Learn more

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

vFairs - vFairs is a web platform allowing you to host online events, career fairs, tradeshows, expos and conferences.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.