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DokuWiki VS Zendesk Support

Compare DokuWiki VS Zendesk Support and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

DokuWiki logo DokuWiki

DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • DokuWiki Landing page
    Landing page //
    2021-10-16
Not present

DokuWiki videos

+ Add

Dokuwiki Tutorial: Overview

More videos:

  • Review - Dokuwiki: Quick Walk Through

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to DokuWiki and Zendesk Support)

DokuWiki

Zendesk Support

WiKi
100 100%
WiKi
0% 0
Customer Support
0 0%
Customer Support
100% 100
Note Taking
100 100%
Note Taking
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DokuWiki and Zendesk Support

DokuWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
DokuWiki is an open-source wiki software that stands out for its simplicity and versatility. Key features include ease of installation and use, low system requirements, built-in access control lists, support for over 50 languages, and device independence. It doesn't require a database, making it easier to maintain and back up. DokuWiki is extensible with a large variety of...
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
Dokuwiki is a highly flexible and easy-to-use open source wiki software that does not require a database. Many users love it due to its ease to use and fluent syntax. The lack of limitations, backup, and installation make it the favorite of any user who wishes to maintain a collaborative website.
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
DokuWiki is a popular PHP-based open-source wiki that has been standing for years. It offers a multilingual support as it packed by a large community of experienced users and developer from all over the world.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
DocuWiki is a versatile open-source wiki tool that is noted for its clean and readable syntax. Feature-packed and easy to install, this software can be used to build a corporate wiki, private notebook, and software manual. Its built-in access controls and authentication connectors make it a perfect choice for enterprises looking for a solid security system. Creating a...
Source: www.proprofskb.com
17 open source wiki engine/software
DokuWiki is a lightweight, standards compliant free PHP Wiki engine that allow you to create any kind of documentation. It has a simple yet powerful syntax which makes sure the data files remain readable outside the Wiki and eases the creation of structured texts. All data stored in plain text files – no database backend are required.
Source: gadgetxplore.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing DokuWiki and Zendesk Support, you can also consider the following products

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TiddlyWiki - a non-linear personal web notebook

Zoho Desk - Industry's first context-aware Helpdesk Software

Confluence - Confluence is content collaboration software that changes how modern teams work

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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