Software Alternatives, Accelerators & Startups
Register | Login

DokuWiki VS Salesforce Service Cloud

Compare DokuWiki VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

DokuWiki logo DokuWiki

DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • DokuWiki Landing page
    Landing page //
    2021-10-16
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

DokuWiki videos

+ Add

Dokuwiki Tutorial: Overview

More videos:

  • Review - Dokuwiki: Quick Walk Through

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to DokuWiki and Salesforce Service Cloud)

DokuWiki

Salesforce Service Cloud

WiKi
100 100%
WiKi
0% 0
Help Desk
0 0%
Help Desk
100% 100
Note Taking
100 100%
Note Taking
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using DokuWiki and Salesforce Service Cloud. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare DokuWiki and Salesforce Service Cloud

DokuWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
DokuWiki is an open-source wiki software that stands out for its simplicity and versatility. Key features include ease of installation and use, low system requirements, built-in access control lists, support for over 50 languages, and device independence. It doesn't require a database, making it easier to maintain and back up. DokuWiki is extensible with a large variety of...
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
Dokuwiki is a highly flexible and easy-to-use open source wiki software that does not require a database. Many users love it due to its ease to use and fluent syntax. The lack of limitations, backup, and installation make it the favorite of any user who wishes to maintain a collaborative website.
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
DokuWiki is a popular PHP-based open-source wiki that has been standing for years. It offers a multilingual support as it packed by a large community of experienced users and developer from all over the world.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
DocuWiki is a versatile open-source wiki tool that is noted for its clean and readable syntax. Feature-packed and easy to install, this software can be used to build a corporate wiki, private notebook, and software manual. Its built-in access controls and authentication connectors make it a perfect choice for enterprises looking for a solid security system. Creating a...
Source: www.proprofskb.com
17 open source wiki engine/software
DokuWiki is a lightweight, standards compliant free PHP Wiki engine that allow you to create any kind of documentation. It has a simple yet powerful syntax which makes sure the data files remain readable outside the Wiki and eases the creation of structured texts. All data stored in plain text files – no database backend are required.
Source: gadgetxplore.com

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing DokuWiki and Salesforce Service Cloud, you can also consider the following products

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TiddlyWiki - a non-linear personal web notebook

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Confluence - Confluence is content collaboration software that changes how modern teams work

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...