Software Alternatives & Reviews

DokuWiki VS Malcolm App

Compare DokuWiki VS Malcolm App and see what are their differences

DokuWiki logo DokuWiki

DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • DokuWiki Landing page
    Landing page //
    2021-10-16
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

DokuWiki

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

DokuWiki features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

DokuWiki videos

Dokuwiki Tutorial: Overview

More videos:

  • Review - Dokuwiki: Quick Walk Through

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to DokuWiki and Malcolm App)
WiKi
100 100%
0% 0
Customer Support
0 0%
100% 100
Note Taking
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing DokuWiki and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DokuWiki and Malcolm App

DokuWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
DokuWiki is an open-source wiki software that stands out for its simplicity and versatility. Key features include ease of installation and use, low system requirements, built-in access control lists, support for over 50 languages, and device independence. It doesn't require a database, making it easier to maintain and back up. DokuWiki is extensible with a large variety of...
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
Dokuwiki is a highly flexible and easy-to-use open source wiki software that does not require a database. Many users love it due to its ease to use and fluent syntax. The lack of limitations, backup, and installation make it the favorite of any user who wishes to maintain a collaborative website.
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
DokuWiki is a popular PHP-based open-source wiki that has been standing for years. It offers a multilingual support as it packed by a large community of experienced users and developer from all over the world.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
DocuWiki is a versatile open-source wiki tool that is noted for its clean and readable syntax. Feature-packed and easy to install, this software can be used to build a corporate wiki, private notebook, and software manual. Its built-in access controls and authentication connectors make it a perfect choice for enterprises looking for a solid security system. Creating a...
17 open source wiki engine/software
DokuWiki is a lightweight, standards compliant free PHP Wiki engine that allow you to create any kind of documentation. It has a simple yet powerful syntax which makes sure the data files remain readable outside the Wiki and eases the creation of structured texts. All data stored in plain text files – no database backend are required.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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What are some alternatives?

When comparing DokuWiki and Malcolm App, you can also consider the following products

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

TiddlyWiki - a non-linear personal web notebook

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Confluence - Confluence is content collaboration software that changes how modern teams work

Zendesk Support - Social Customer Support and Help Desk and Ticketing