Software Alternatives, Accelerators & Startups

DirectSuggest VS Aircall

Compare DirectSuggest VS Aircall and see what are their differences

DirectSuggest logo DirectSuggest

DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • DirectSuggest Landing page
    Landing page //
    2022-02-25

Getting suggestions from the employees of a business is something that has been found invaluable. DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed. Suggestions are organized by location and category then automatically sent to decision-makers overseeing those suggestions. Every suggestion can also be collaborated on among everyone in the organization through voting and commenting, enhancing the quality of the idea.

DirectSuggest has the privilege of enabling employees to make a difference daily at Comcast, Nokia, and TD Bank, as well as over a thousand other organizations of all sizes in all industries. We have the highest ROI/Savings potential of any suggestion box product, as well as virtually any other business software.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

DirectSuggest

$ Details
paid Free Trial
Platforms
Browser Windows Android Web iOS Mac OSX Google Chrome Linux Cross Platform Firefox Safari Chrome OS iPhone Internet Explorer Windows Phone
Release Date
-

Aircall

Website
aircall.io
$ Details
-
Platforms
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

DirectSuggest videos

No DirectSuggest videos yet. You could help us improve this page by suggesting one.

+ Add video

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to DirectSuggest and Aircall)
Idea Management
100 100%
0% 0
Communication
0 0%
100% 100
Employee Engagement
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using DirectSuggest and Aircall. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare DirectSuggest and Aircall

DirectSuggest Reviews

We have no reviews of DirectSuggest yet.
Be the first one to post

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DirectSuggest mentions (0)

We have not tracked any mentions of DirectSuggest yet. Tracking of DirectSuggest recommendations started around Mar 2021.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing DirectSuggest and Aircall, you can also consider the following products

Vetter - An online suggestion box for employees

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Idea Spotlight - Idea Spotlight is a highly scalable and flexible platform that enables internal and external crowdsourcing initiatives for organisations.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Triangle IP - An intuitive drag-and-drop tool to help you capture enterprise-wide innovation & manage your patent lifecycle using patent data analytics

CloudTalk - Work locally, grow globally