Getting suggestions from the employees of a business is something that has been found invaluable. DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed. Suggestions are organized by location and category then automatically sent to decision-makers overseeing those suggestions. Every suggestion can also be collaborated on among everyone in the organization through voting and commenting, enhancing the quality of the idea.
DirectSuggest has the privilege of enabling employees to make a difference daily at Comcast, Nokia, and TD Bank, as well as over a thousand other organizations of all sizes in all industries. We have the highest ROI/Savings potential of any suggestion box product, as well as virtually any other business software.
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
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