Software Alternatives, Accelerators & Startups

DirectSuggest VS CloudTalk

Compare DirectSuggest VS CloudTalk and see what are their differences

DirectSuggest logo DirectSuggest

DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed.

CloudTalk logo CloudTalk

Work locally, grow globally
  • DirectSuggest Landing page
    Landing page //
    2022-02-25

Getting suggestions from the employees of a business is something that has been found invaluable. DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed. Suggestions are organized by location and category then automatically sent to decision-makers overseeing those suggestions. Every suggestion can also be collaborated on among everyone in the organization through voting and commenting, enhancing the quality of the idea.

DirectSuggest has the privilege of enabling employees to make a difference daily at Comcast, Nokia, and TD Bank, as well as over a thousand other organizations of all sizes in all industries. We have the highest ROI/Savings potential of any suggestion box product, as well as virtually any other business software.

  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

DirectSuggest

$ Details
paid Free Trial
Platforms
Browser Windows Android Web iOS Mac OSX Google Chrome Linux Cross Platform Firefox Safari Chrome OS iPhone Internet Explorer Windows Phone
Release Date
-

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Android iOS Linux Mac OSX Windows Browser
Release Date
2018 March

DirectSuggest features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

DirectSuggest videos

No DirectSuggest videos yet. You could help us improve this page by suggesting one.

+ Add video

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to DirectSuggest and CloudTalk)
Idea Management
100 100%
0% 0
Communication
0 0%
100% 100
Project Management
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DirectSuggest and CloudTalk

DirectSuggest Reviews

We have no reviews of DirectSuggest yet.
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CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

What are some alternatives?

When comparing DirectSuggest and CloudTalk, you can also consider the following products

Vetter - An online suggestion box for employees

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Idea Spotlight - Idea Spotlight is a highly scalable and flexible platform that enables internal and external crowdsourcing initiatives for organisations.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Triangle IP - An intuitive drag-and-drop tool to help you capture enterprise-wide innovation & manage your patent lifecycle using patent data analytics

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies