Software Alternatives, Accelerators & Startups

DirectSuggest VS Dialpad

Compare DirectSuggest VS Dialpad and see what are their differences

DirectSuggest logo DirectSuggest

DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • DirectSuggest Landing page
    Landing page //
    2022-02-25

Getting suggestions from the employees of a business is something that has been found invaluable. DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed. Suggestions are organized by location and category then automatically sent to decision-makers overseeing those suggestions. Every suggestion can also be collaborated on among everyone in the organization through voting and commenting, enhancing the quality of the idea.

DirectSuggest has the privilege of enabling employees to make a difference daily at Comcast, Nokia, and TD Bank, as well as over a thousand other organizations of all sizes in all industries. We have the highest ROI/Savings potential of any suggestion box product, as well as virtually any other business software.

  • Dialpad Landing page
    Landing page //
    2023-05-12

DirectSuggest

$ Details
paid Free Trial
Platforms
Browser Windows Android Web iOS Mac OSX Google Chrome Linux Cross Platform Firefox Safari Chrome OS iPhone Internet Explorer Windows Phone
Release Date
-

Dialpad

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

DirectSuggest videos

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Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to DirectSuggest and Dialpad)
Idea Management
100 100%
0% 0
Communication
0 0%
100% 100
Employee Engagement
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DirectSuggest and Dialpad

DirectSuggest Reviews

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Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing DirectSuggest and Dialpad, you can also consider the following products

Vetter - An online suggestion box for employees

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Idea Spotlight - Idea Spotlight is a highly scalable and flexible platform that enables internal and external crowdsourcing initiatives for organisations.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Triangle IP - An intuitive drag-and-drop tool to help you capture enterprise-wide innovation & manage your patent lifecycle using patent data analytics

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.