Software Alternatives, Accelerators & Startups

DialMyCalls VS Hotjar

Compare DialMyCalls VS Hotjar and see what are their differences

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DialMyCalls logo DialMyCalls

The easy to use mass and emergency notification platform. Send a phone call, text message or e-mail to your entire list of people in seconds.

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • DialMyCalls Landing page
    Landing page //
    2021-09-28

For over 10 years DialMyCalls has been a leading mass notification provider serving over 80,000 customers. Our system is affordable and easy to use to allow you to send a phone call, text message (SMS) and/or email to your entire list of people in seconds. Unlike other over priced providers who lock you into extensive contracts we offer flexible monthly, annual or even pay as you go options.

No setup fees or hardware is required, you're able to access your DialMyCalls accounts from any computer, mobile phone or even dialing into our toll-free access line in the event of internet outage.

Our platform is very easy to use and offers many high end features at a fraction of the price. Come try out DialMyCalls today and see why so many organizations around the US & Canada rely on us as their notification service provider.

  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

DialMyCalls features and specs

  • Ease of Use
    DialMyCalls features an intuitive user interface that allows for straightforward navigation and task completion, making it accessible even for users who are not tech-savvy.
  • Bulk Messaging
    The service enables users to send voice messages, texts, and emails to large groups efficiently, which is beneficial for organizations needing to disseminate information quickly.
  • Flexibility
    DialMyCalls supports multiple communication channels including voice calls, SMS, and email, providing a flexible solution for various communication needs.
  • Scheduling and Automation
    The platform offers options for scheduling messages and automating broadcasts, which can save time and enhance the consistency of communication efforts.
  • Reporting
    Detailed reporting features allow users to track the delivery status and effectiveness of their messages, providing valuable insights into their communication strategies.

Possible disadvantages of DialMyCalls

  • Cost
    While DialMyCalls offers a range of pricing plans, costs can add up, especially for larger organizations that need to send frequent messages to a large number of recipients.
  • Limited Free Plan
    The free plan has significant limitations in terms of the number of messages that can be sent, which may not be sufficient for many users.
  • Learning Curve for Advanced Features
    While basic operations are user-friendly, advanced features might require a learning curve, especially for those new to automated messaging services.
  • Data Privacy Concerns
    Some users may have concerns about the privacy of the data being handled by the platform, particularly when dealing with sensitive information.
  • Customer Support
    Although DialMyCalls generally offers good customer support, some users have reported delays and varying quality of assistance when reaching out for help.

Hotjar features and specs

  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Analysis of DialMyCalls

Overall verdict

  • Yes, DialMyCalls is considered a good service for mass communication.

Why this product is good

  • DialMyCalls offers a reliable and easy-to-use platform for sending voice messages, text messages, and emails to a large group of recipients simultaneously. It is known for its user-friendly interface, affordability, and versatile features such as scheduled calls, surveys, and polls. The platform is often used by organizations, schools, and businesses for emergency notifications, event reminders, and general announcements.

Recommended for

  • Schools and educational institutions for sending notifications and updates to parents and students.
  • Businesses that require regular communication with employees or customers.
  • Community organizations and non-profits for event announcements and emergency alerts.
  • Political campaigns for voter outreach.
  • Any organization in need of an efficient mass communication tool to deliver urgent or important messages.

Analysis of Hotjar

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

DialMyCalls videos

How To Set Up DialMyCalls For First-Time Users (Version 3.0)

More videos:

  • Tutorial - Video Tutorial: DialMyCalls Pricing Options
  • Tutorial - DialMyCalls Tutorial: Call Setup For First Timers

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to DialMyCalls and Hotjar)
Emergency Communications
100 100%
0% 0
Web Analytics
0 0%
100% 100
Notifications And Alerting
Heatmaps
0 0%
100% 100

User comments

Share your experience with using DialMyCalls and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DialMyCalls and Hotjar

DialMyCalls Reviews

Best Call Center Software: The Complete List (2020 Update)
DialMyCalls lets you quickly send phone calls, text messages and emails to thousands of people. It is completely web-based so you won't need to install any additional software or hardware.

Hotjar Reviews

  1. Kris Leviss
    · Founder at KrisLess ·
    Love it

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and the feedback polls give me direct insights from visitors. The platform is easy to navigate, but I’ve noticed the session recordings can be a bit glitchy at times, and the free version is quite limited. Despite these small issues, Hotjar has definitely helped me improve user experience and optimize my site’s performance.

    👍 Pros:    Intuitive user interface|Good session recordings|Useful feedback tools
    👎 Cons:    Free plan is limited|Occasional recording glitches|Data processing can be slow
  2. Prema Toppo
    · SEO Specialist at TechUp Labs ·
    Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  3. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive

10 Best Mixpanel Alternatives for Product Analytics in 2024
Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar Engage, and Hotjar Funnels for all the tools you need to succeed. 😎
Source: clickup.com
7 best Mixpanel alternatives to understand your users
💡 Pro tip: you don't need to choose between Hotjar and Mixpanel. With the Hotjar-Mixpanel integration, you not only identify what's happening on your website (e.g. users frequently add certain items to their cart), but you'll also understand why it's happening (e.g. Hotjar's heatmaps and recordings show users are attracted to a particular promotional banner).
Source: www.hotjar.com
The best Hotjar alternatives & competitors, compared
Sprig is a decent replacement for Hotjar, especially if you find Hotjar's survey tools lacking. It's support for mobile apps is another key differentiator.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
Hotjar features primarily focus on how users interact with your website rather than gaining in-depth insights that can explain why they interact that way. As a strictly-quantitative data tool, Hotjar only gives you half the answers. While you can run user surveys with Hotjar, the tool lacks many other research methods—such as card sorting, tree testing, user interviews, and...
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
Since Plerdy has a much broader scope, its pricing plans differ, depending on what you want to use. The plans for their behavior analytics tools aren’t as cost-effective as Hotjar’s. For example, the $39/month Hotjar plan captures 3,000 recordings, whereas Plerdy’s $47/month plan captures only 2,000, with a much shorter storage period.

Social recommendations and mentions

Based on our record, Hotjar seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DialMyCalls mentions (0)

We have not tracked any mentions of DialMyCalls yet. Tracking of DialMyCalls recommendations started around Mar 2021.

Hotjar mentions (13)

  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Hotjar Hotjar.com Heatmaps, session recordings, and feedback polls (free basic plan). - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / over 1 year ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: over 1 year ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 2 years ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 2 years ago
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What are some alternatives?

When comparing DialMyCalls and Hotjar, you can also consider the following products

Call-Em-All - Call or send messages to friends and family members as well as other people who are online. The app allows you to create a message and send it out to multiple devices and pages.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

InformaCast - InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Omnigo - Omnigo ensures a safer tomorrow by delivering security management, incident reporting, and public safety software for law enforcement, education, dispatch, and more

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.