Software Alternatives, Accelerators & Startups

Dexatel VS Zoho CRM

Compare Dexatel VS Zoho CRM and see what are their differences

Dexatel logo Dexatel

Omnichannel Business Communications

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • Dexatel Landing page
    Landing page //
    2023-10-23

Dexatel, founded in 2015, is a leading provider of omnichannel business communication. Serving giants like Alibaba, Shopee, Tencent, TikTok, and small businesses alike, we prioritize client care and business outcomes. We enable secure, cost-efficient customer interactions and promote business growth via text messaging. Our transformative approach enhances company-client engagement. As an employee-owned entity, Dexatel is dedicated to tailored business-customer interactions.

  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Dexatel

$ Details
paid Free Trial $0.01 (Pay As You Go)
Platforms
Windows Mac Web
Release Date
2015 May

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
-

Dexatel features and specs

  • Omnichannel Messaging: https://dexatel.com/features/omnichannel-messaging/
  • Two-Way Messaging: https://dexatel.com/features/two-way-sms/
  • Text Message Campaigns: https://dexatel.com/sms-platform/
  • Campaign Scheduling: https://dexatel.com/features/campaign-scheduling/
  • SMS Opt-Out: https://dexatel.com/features/sms-opt-out/
  • SMS Analytics: https://dexatel.com/features/sms-analytics/
  • SMS URL Shortener: https://dexatel.com/features/sms-url-shortener/

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

Dexatel videos

New Office

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Dexatel and Zoho CRM)
SMS Marketing
100 100%
0% 0
CRM
0 0%
100% 100
Communication
100 100%
0% 0
Sales
0 0%
100% 100

Questions and Answers

As answered by people managing Dexatel and Zoho CRM.

How would you describe your primary audience?

Dexatel's answer

Our primary audience is diverse, ranging from small businesses to mid-sized enterprises and large corporations. Dexatel's solutions are tailored to meet the communication needs of a wide spectrum of clients.

What makes your product unique?

Dexatel's answer

Dexatel stands out for its comprehensive suite of omnichannel products, offering a unique approach to communication solutions.

Who are some of the biggest customers of your product?

Dexatel's answer

Dexatel proudly serves industry leaders such as TikTok, Truecaller, BIGO, and Alibaba, demonstrating our ability to cater to the communication needs of major players across various sectors.

Which are the primary technologies used for building your product?

Dexatel's answer

Java (Spring WebFlux), React.JS (NextJS, Redux), TypeScript, HTML5, CSS3, MySQL, MongoDB, DynamoDB, Kafka, Redis, ElasticSearch.

Why should a person choose your product over its competitors?

Dexatel's answer

Choosing Dexatel means embracing a versatile, omnichannel approach that caters to small businesses, mid-sized companies, and enterprises.

What's the story behind your product?

Dexatel's answer

The story behind Dexatel is one of empowerment and transformation. Dexatel empowers businesses to engage with their customers effortlessly, securely, and in a cost-efficient manner. Our mission is to inspire businesses to elevate their customer interactions and boost sales through the medium of text messaging. This transformative approach is changing the way companies connect with their clients and achieve superior business results.

User comments

Share your experience with using Dexatel and Zoho CRM. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Dexatel and Zoho CRM

Dexatel Reviews

We have no reviews of Dexatel yet.
Be the first one to post

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dexatel mentions (0)

We have not tracked any mentions of Dexatel yet. Tracking of Dexatel recommendations started around Mar 2021.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

What are some alternatives?

When comparing Dexatel and Zoho CRM, you can also consider the following products

Texting.io - Increase sales and stay in touch with your customers with our easy-to-use SMS marketing software for businesses. Free incoming messages, two-way texting & much more.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

SimpleTexting - SimpleTexting offers SMS and text marketing services for companies of all sizes.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Textedly - Textedly is an SMS marketing communications channel that allows to advertise, promote, announce, and engage with audience through text messaging directly to cell phones.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.