Software Alternatives, Accelerators & Startups

Deputy CRM VS Customer.io

Compare Deputy CRM VS Customer.io and see what are their differences

Deputy CRM logo Deputy CRM

All-in-One Solution CRM

Customer.io logo Customer.io

We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users
Not present

Deputy CRM is a complete solution that caters to businesses of all sizes. It integrates HR, project, employee, and finance management into one platform. With Deputy CRM, you can streamline your operations, enhance efficiency, and gain real-time insights to drive your business forward. This platform offers seamless collaboration, making it easier for teams to work together towards achieving their goals.

  • Customer.io Landing page
    Landing page //
    2023-10-08

Deputy CRM features and specs

  • Business Management: Deputy CRM is a complete solution that caters to businesses of all sizes
  • Helpdesk & Messaging Features: Deputy CRM offers a powerful combination of helpdesk management and messaging features. With helpdesk management, businesses can efficiently handle customer inquiries and support tickets, ensuring timely responses and resolutions. The messaging features enable seamless communication among team members, allowing them to collaborate effectively, share updates, and coordinate tasks within the platform. Together, these functionalities streamline communication processes, enhance customer support, and boost overall productivity.
  • Ticket Management Feature: The ticket management feature in Deputy CRM allows businesses to efficiently handle customer inquiries and support tickets. It enables users to create, track, prioritize, and resolve customer issues effectively. With ticket management, businesses can ensure timely responses, track the status of each ticket, and provide quality customer support. Additionally, the feature includes automation capabilities, customizable workflows, and reporting tools to streamline the ticket resolution process and improve overall customer satisfaction.

Customer.io features and specs

No features have been listed yet.

Deputy CRM videos

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Customer.io videos

Intercom vs Customer.io vs Zendesk Connect? What's the Best Tool?

More videos:

  • Review - Get to know Customer.io
  • Review - Colin Nederkoorn, CEO of Customer.io, on why knowing your customers is the key to growth

Category Popularity

0-100% (relative to Deputy CRM and Customer.io)
Sales
100 100%
0% 0
Email Marketing
0 0%
100% 100
CRM
9 9%
91% 91
Email Marketing Platforms

Questions and Answers

As answered by people managing Deputy CRM and Customer.io.

What's the story behind your product?

Deputy CRM's answer

Deputy CRM was born out of a need for a versatile and user-friendly platform to streamline business operations. Its founders, with extensive experience, that help to manage complete business management process on single platform. And can minimize the hassle to switch between multiple tools like ticket management, helpdesk management etc. The result is Deputy CRM, a robust tool designed to empower businesses to achieve greater efficiency and productivity.

Who are some of the biggest customers of your product?

Deputy CRM's answer

Some of the biggest customers of Deputy CRM include businesses across various industries such as retail, hospitality, healthcare, and professional services. These customers range from small startups to large enterprises, all benefiting from Deputy CRM's comprehensive features and user-friendly interface.

What makes your product unique?

Deputy CRM's answer

It integrates HR Management Software, Project Management Software, Employee Management Software, and Finance management Software into one platform.

Why should a person choose your product over its competitors?

Deputy CRM's answer

A person should choose Deputy CRM over its competitors because it offers a comprehensive solution for managing workforce scheduling, time sheet management, helpdesk management, and messaging features. Deputy CRM empowers businesses to streamline their operations, increase efficiency, and drive growth by integrating HR management software, project management software, employee management software, and finance management software into one platform.

How would you describe your primary audience?

Deputy CRM's answer

Our primary audience consists of small to medium-sized businesses across various industries, including consulting, legal, accounting, and bookkeeping firms. They are seeking an efficient and comprehensive solution to manage their HR management, project management, employee management, and finance management needs.

Which are the primary technologies used for building your product?

Deputy CRM's answer

Deputy CRM is a customer relationship management (CRM) system designed to streamline your sales and customer service operations. It's crafted using Laravel, a powerful PHP framework known for its expressive syntax and robust features, and MySQL, a widely-used relational database management system (RDBMS) that ensures efficient data storage and retrieval.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Deputy CRM and Customer.io

Deputy CRM Reviews

We have no reviews of Deputy CRM yet.
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Customer.io Reviews

15 best user onboarding software you need to try in 2023
With a focus on messaging, Customer.io lets you create sales workflows around various pushes and nudges, across a range of channels. Email, SMS messages, and push notifications can all be built into an engagement campaign designed to pique curiosity.
15 Mailchimp Alternatives for SaaS Companies
What's more, Customer.io offers advanced automated or API-triggered workflows and various advanced functionalities like time delay or time windows to ensure that you reach customers at the best time for them to take action.
Source: userlist.com
"Pay 880$ per month" - Intercom
Did you find any good option in place of customer.io ? As customer.io seems very expensive once your contact numbers increase.
The 36 Best Marketing Automation Tools to Use in 2020
Some tools like Customer.io, Autopilot, and Encharge merge the gap between marketing and transactional emails and provide a cohesive platform to automate the whole customer journey from a lead to an active user. However, there are platforms like Sendgrid and Mailgun that focus specifically on transactional emails. These infrastructure platforms are usually used by developers...
Source: encharge.io

Social recommendations and mentions

Based on our record, Customer.io seems to be more popular. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Deputy CRM mentions (0)

We have not tracked any mentions of Deputy CRM yet. Tracking of Deputy CRM recommendations started around Apr 2024.

Customer.io mentions (27)

  • Self-hostable SMS automation
    I just added SMS as a messaging channel to Dittofeed (MIT licensed customer.io alternative). Source: 7 months ago
  • Is this a good use case for Autogpt ?
    Sounds like you need good old automation. Zapier, customer.io, pipedream are some. Source: 11 months ago
  • MarTech Edge Interview with Jason Lyman, Chief Marketing Officer, Customer.io
    Since joining Customer.io, I have focused on getting to know our ideal customer profile, assessing the competitive landscape, and understanding current market trends. These insights have allowed me to revamp marketing's objectives and set clear goals for the year. I'm looking forward to leveraging what I've learned in past roles to mature the marketing function at Customer.io, better support our customers, and... Source: 12 months ago
  • Newsletter or phishing?
    Looks like Notion uses customer.io for emails, so probably just a basic marketing/newsletter emails from Notion. Source: about 1 year ago
  • 💰 My Frugal Indie Dev Startup Stack
    The final note I'll make is that I've hand-rolled a few additional features that people are normally paying for. For example, I don't use Mailchimp or any tool like that — I send my marketing mail straight via Sendgrid. I dont use customer.io for my email sequences — even though it's very good — because I was able to just build my own email sequencing system. Time will tell whether I end up needing to replace my... - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Deputy CRM and Customer.io, you can also consider the following products

monday CRM - monday sales CRM is a customizable customer relationship management software for every business with support for unlimited leads and accounts and prepaid plans.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.