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Delighted VS ProdPad

Compare Delighted VS ProdPad and see what are their differences

Ideanote
Ideanote is the #1 rated Idea Management solution for companies of all sizes. Collect, develop and manage more of the right ideas from customers and employees to drive your growth. featured
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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

ProdPad logo ProdPad

ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • ProdPad Landing page
    Landing page //
    2022-05-05

ProdPad is a smart, dynamic toolkit that integrates with product development processes at every stage and supports collaboration from the entire business.

In continual development since 2012, this SaaS has been designed by a team of experts to make best-practice product management actionable for fellow PMs.

ProdPad empowers product managers to turn great ideas into great products that customers love.

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
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ProdPad

Website
prodpad.com
Pricing URL
Official ProdPad Pricing
$ Details
paid Free Trial $24.0 / Monthly (per user)
Release Date
2012 January
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

ProdPad features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

ProdPad videos

+ Add

ProdPad Overview

More videos:

  • Demo - ProdPad Demo: Product Management Software

Category Popularity

0-100% (relative to Delighted and ProdPad)

Delighted

ProdPad

Customer Feedback
55 55%
Customer Feedback
45% 45
Project Management
0 0%
Project Management
100% 100
Surveys
100 100%
Surveys
0% 0
User Feedback
56 56%
User Feedback
44% 44

User comments

Share your experience with using Delighted and ProdPad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and ProdPad

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

ProdPad Reviews

We have no reviews of ProdPad yet.
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Social recommendations and mentions

Based on our record, Delighted should be more popular than ProdPad. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

ProdPad mentions (1)

  • Cheaper alternative to ProdPad?
    From what I've seen of ProdPad it looks like an amazing piece of software, and one which I think would make my life as an aspiring product manager much easier - but it's very expensive. Source: over 2 years ago

What are some alternatives?

When comparing Delighted and ProdPad, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

productboard - Beautiful and powerful product management.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Roadmap - Collision avoidance for projects and people

Survicate - Collect feedback on your website and find out more about your visitors.

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

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