Software Alternatives & Reviews

Delighted VS productboard

Compare Delighted VS productboard and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

productboard logo productboard

Beautiful and powerful product management.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • productboard Landing page
    Landing page //
    2023-05-05

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

productboard features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

productboard videos

ProductBoard Review | Project Management Tool | Pearl Lemon Review

More videos:

  • Review - Welcome to productboard!
  • Review - ProductBoard Helps You Make the Right Thing at Disrupt SF Startup Battlefield

Category Popularity

0-100% (relative to Delighted and productboard)
Customer Feedback
39 39%
61% 61
Project Management
0 0%
100% 100
Surveys
100 100%
0% 0
User Feedback
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and productboard

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

productboard Reviews

We have no reviews of productboard yet.
Be the first one to post

Social recommendations and mentions

Based on our record, productboard should be more popular than Delighted. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

productboard mentions (4)

  • Do you use an additional tool aside from JIRA?
    Admittedly, this is an issue with organization and can be solved with thorough cleanups, but I suspect that may disrupt the usual flow of non-PM people more. I am thinking of using a separate tool like craft.io or productboard.com to highlight strategies, roadmaps, cross-team initiatives, discoveries, etc. With a possible link to JIRA somehow. Has anyone ever tried this? Source: almost 2 years ago
  • Think twice before using AGE in PotgreSQL
    Recently my friend at Productboard noticed an interesting bug in one of our services. For some reason our code responsible for calculating how many days our customers' features spend in certain states (Idea, Discovery, Delivery, etc) in some cases would give us wrong results. - Source: dev.to / almost 2 years ago
  • Which tools you use in your role of PM?
    ProductboardProductboard helps us capture user feedback from email, Slack, Zendesk, our public-facing product portal etc. And see what users need the most. We also use it for prioritizing product objectives, release planning, roadmapping…. Source: over 2 years ago
  • Ask HN: What software do you use to gather requirements?
    I use ProductBoard. It's fairly expensive but pretty great. I gather requirements into PB and use the inbuilt editor to flesh them out. When a story is ready I push a button and it ends up in Trello (but you can add your own integrations; there's one for github for example). The integrations aren't perfect but I love it. Used it in my last job and brought it in at my current job. https://productboard.com. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Delighted and productboard, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

Survicate - Collect feedback on your website and find out more about your visitors.

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.