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Decibel Insight VS UserVoice

Compare Decibel Insight VS UserVoice and see what are their differences

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  3. » Reviews
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Decibel Insight logo Decibel Insight

Powerful Visual Web Analytics

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • Decibel Insight Landing page
    Landing page //
    2023-10-11

Introducing the most advanced, innovative and complete heatmapping tools in the world, Decibel Insight is designed to help businesses of all types and sizes generate better results from their websites. Unlike traditional analytics, which use statistics and charts to monitor how a website has performed, Decibel Insight’s powerful tools provide visual intelligence and guidance on how to improve it.

In just a few clicks, Decibel Insight’s patent protected technology identifies the content that works best, where to position it and how to optimise the user experience for desktop and mobile to maximise conversion.

Applicable to B2B and B2C websites and delivered as SaaS, its intuitive interface makes it accessible to novice and seasoned marketers and analysts. Decibel Insight is priced according to your sites' traffic and the features that you require - starting at £0 per month. There are no set up charges, users subscribe online, and integration is straightforward with full support.

  • UserVoice Landing page
    Landing page //
    2023-10-14

Decibel Insight videos

+ Add

Adobe Think Tank - Ben Harris, CEO, Decibel Insight

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to Decibel Insight and UserVoice)

Decibel Insight

UserVoice

Web Analytics
100 100%
Web Analytics
0% 0
Customer Feedback
4 4%
Customer Feedback
96% 96
Analytics
100 100%
Analytics
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Decibel Insight and UserVoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Decibel Insight and UserVoice

Decibel Insight Reviews

8 Awesome Web Usability Testing Apps for your Startup
Decibel Insight: Decibel Insight offers a free plan that allows upto 5,000 pageviews and 7 days video retention. Its not a Trial account, the account will be free for life.
Source: techbloke.com

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Decibel Insight mentions (0)

We have not tracked any mentions of Decibel Insight yet. Tracking of Decibel Insight recommendations started around Mar 2021.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
View more

What are some alternatives?

When comparing Decibel Insight and UserVoice, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

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