Software Alternatives, Accelerators & Startups

Crisp Chat VS Notion

Compare Crisp Chat VS Notion and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Crisp Chat logo Crisp Chat

Multi-channel customer support software

Notion logo Notion

All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Notion Landing page
    Landing page //
    2023-09-12

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

Crisp Chat features and specs

  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brand’s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages of Crisp Chat

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.

Notion features and specs

  • All-in-One Workspace
    Notion combines note-taking, task management, databases, calendars, and collaboration features in a single platform, reducing the need for multiple tools.
  • Highly Customizable
    Users can tailor Notion to fit their specific workflow with customizable templates, pages, and databases, making it versatile for various use cases.
  • Collaboration Features
    Notion offers seamless collaboration with real-time editing, comments, mentions, and shared workspaces, enhancing teamwork and productivity.
  • Cross-Platform Availability
    Notion is available on multiple platforms, including web, desktop, and mobile, providing flexibility and accessibility from anywhere.
  • Integration Capability
    Notion supports integrations with various third-party applications like Google Drive, Slack, and Trello, allowing for a more interconnected workflow.

Possible disadvantages of Notion

  • Learning Curve
    Due to its extensive features and customization options, new users might find Notion challenging to learn and navigate initially.
  • Performance Issues
    Some users report that Notion can become slow or experience lag, especially with large databases and complex pages.
  • Offline Limitations
    While Notion offers some offline capabilities, its functionality is significantly reduced without an internet connection, which can be inconvenient for some users.
  • Pricing for Teams
    Though Notion offers a free version, its premium plans can be expensive for larger teams, which may be a constraint for startups or small businesses.
  • Privacy Concerns
    As with any cloud-based service, there are potential privacy and data security concerns, especially for users handling sensitive information.

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Notion videos

The Most Powerful Productivity App I Use - Notion

More videos:

  • Review - I switched to Notion for a week... Here's what happened!
  • Review - Notion is Truly an All-in-One Productivity Tool (App Review)

Category Popularity

0-100% (relative to Crisp Chat and Notion)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Live Chat
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

Share your experience with using Crisp Chat and Notion. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Notion

Crisp Chat Reviews

  1. Guybrush
    · Working at TPOP ·
    Fantastic service

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

    🏁 Competitors: Intercom, HelpScout, Zendesk
    👍 Pros:    Price|Great customer support|Best customer service|A lot of options

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Notion Reviews

  1. jk22
    · consultant at GFI ·
    Notion has helped in documenting our business

    It's been very very helpful to streamline different people on our team, especially remote workers to help them understand what's going on in our business without 100s of meetings.

    👍 Pros:    Ui is very attractive|Easy to use|Great for collaboration|Good customer service|Free to use
    👎 Cons:    Steep learning curve
  2. Ramesh Kumar
    · Product Manager at Aerial ·
    Extremely helpful- made life easier

    My remote-first start-up has eliminated more than 200+ hours of meetings and 1000s of mismanaged documents because our entire communication happens through Notion.

    👍 Pros:    Clean ui|File sharing|Modular
    👎 Cons:    Learning curve
  3. Boyd Richardson
    · Writer at SE ·

    As someone who's always on the lookout for the perfect productivity app, I was excited to try out Notion. It promises to be an all-in-one tool for everything from note-taking to project management to personal wikis.

    From the moment you open Notion, you can tell that it's different from other productivity apps. The interface is sleek and modern, and it's easy to navigate. The app is divided into pages, which can be customized with different templates to fit your needs. You can create to-do lists, databases, wikis, calendars, and more.

    One of the things I love about Notion is the ability to create relationships between pages. For example, you can create a database of your favorite books and then link to a page with your book reviews. Or you can create a to-do list and link to a page with notes about the task. This feature makes it easy to keep all of your information in one place and to connect related items.

    🏁 Competitors: Microsoft Loop
    👍 Pros:    Highly customizable|All in one|Collaboration|Cross platform
    👎 Cons:    Steep learning curve

Top 10 Notion Alternatives for 2025 and Why Teams Are Choosing Ledger
If you're looking for a Notion alternative that supports real, scalable teamwork, you're not alone. Whether you’ve outgrown Notion or are just exploring more robust, team-friendly platforms, here’s a breakdown of the top 10 alternatives in 2025—and why Ledger is becoming the go-to choice for modern teams.
How Tight-Knit Teams Get More Done with Innovative Project Management Tools
Notion: More than a task manager, it acts as a knowledge base. You can store guidelines, references, wikis, and to-do lists all under one roof.
Source: medium.com
11 Popular Knowledge Management Tools to Consider in 2025 
Notion AI (Optional Add-on) – $8 per user/month (billed annually). Available for all plans (including the free plan)
Source: knowmax.ai
11 Best Google Keeps Alternatives for 2024
Unlike other note-taking apps, Notion stands out for its endless customization. It’s like an all-in-one workspace structured by pages and blocks.
Source: upbase.io
20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Notion is a popular alternative to Obsidian for its simplicity, minimalistic interface, and large community. On top of note-taking, you can use Notion as a task management tool to create simple to-dos or build a personal knowledge base. You can also embed links, images, videos, code snippets, etc. Notion also has bi-directional functionalities enabling you to interconnect...
Source: clickup.com

Social recommendations and mentions

Based on our record, Notion seems to be a lot more popular than Crisp Chat. While we know about 441 links to Notion, we've tracked only 10 mentions of Crisp Chat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (10)

View more

Notion mentions (441)

  • Cool SHIT you can do with docker
    Two of the most popular open source note taking app are affine (basically notion but open source) and obsidian (which stores notes in markdown). - Source: dev.to / 7 months ago
  • Ask HN: Who is hiring? (October 2024)
    Notion | https://notion.so | Android Engineer | SF | hybrid (in office 2x a week) | Full time
      Level: Mid/Mid+ (4-6yrs experience).
    - Source: Hacker News / 8 months ago
  • Karyam: Simples everyday writing app
    Advanced Notion and Google Doc writing editor. - Source: dev.to / 12 months ago
  • My blog post workflow
    I manage my non-work and work-adjacent tasks in Notion. Whenever I have an idea, regardless of how big or small or silly or achievable it is, I'll add it to Notion, and use labels to categorise it by type of output (e.g. blog, silly project, website update). Today I wanted to write a short post for my site. I clicked on the filtered blog post view, and selected this one (because I hoped it would be a quick one!). - Source: dev.to / about 1 year ago
  • 6 AI tools that feels illegal to know🤖
    Notion.so redefines workspaces. With its intelligent organization and collaboration features, it's more than a productivity tool—it's a digital haven. Discover the art of streamlined and efficient teamwork. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Crisp Chat and Notion, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.