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ConvoPLUS VS Vision Helpdesk

Compare ConvoPLUS VS Vision Helpdesk and see what are their differences

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Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ConvoPLUS logo ConvoPLUS

Social Customer Relationship Management Platform · ConvoPLUS is a multipurpose tool helping your business with marketing sales, and service.

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
  • ConvoPLUS Landing page
    Landing page //
    2021-10-15

ConvoPLUS is a platform where employees get everything they need to build, improve and retain customer relationships in social media.

  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

ConvoPLUS

Website
convoplus.com
Pricing URL
Official ConvoPLUS Pricing
$ Details
Free Trial
Platforms
Web
Release Date
-
Edit details

Vision Helpdesk

Website
visionhelpdesk.com
Pricing URL
Official Vision Helpdesk Pricing
$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January
Edit details

ConvoPLUS features and specs

  • Social Media Analytics: Yes
  • Social CRM: Yes
  • Social Feeds: Yes
  • Social Media Integrations: Yes
  • CRM: Yes

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

ConvoPLUS videos

+ Add

ConvoPLUS | Social CRM Platform

Vision Helpdesk videos

+ Add

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

Category Popularity

0-100% (relative to ConvoPLUS and Vision Helpdesk)

ConvoPLUS

Vision Helpdesk

CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Social Media Tools
100 100%
Social Media Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using ConvoPLUS and Vision Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConvoPLUS and Vision Helpdesk

ConvoPLUS Reviews

We have no reviews of ConvoPLUS yet.
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Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...
Source: financesonline.com

Social recommendations and mentions

Based on our record, Vision Helpdesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ConvoPLUS mentions (0)

We have not tracked any mentions of ConvoPLUS yet. Tracking of ConvoPLUS recommendations started around Sep 2021.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

What are some alternatives?

When comparing ConvoPLUS and Vision Helpdesk, you can also consider the following products

Warmup Inbox - Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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